トレンディなイーストオースティンエリアのシックなスタジオバンガロー！

Shared from the owner: "Hi Shelly, I appreciate you sharing your thoughts about your recent stay. - I'm sorry that you found the check-in process frustrating and had to call VRBO. That said, I did confirm that the pre-stay information does have the address on it with all details. - Additionally, I want to clarify that I send all house check-in information in an email to guests 48 hours in advance. I apologize if you didn't receive this email. - The rocking chairs are standard wooden chairs for porch relaxation. While I appreciate your suggestion for cushions, these chairs have had no prior complaints. Thank you for choosing to stay at the cabin. If you have any more feedback or questions, please feel free to reach out."

Hi Ramona, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: -The yard gets maintained and cut biweekly. -There is no odor in the property, and we provide diffusers and candles. -There is also no mold. -We encourage guests to reach out during their stay with any questions or concerns so we can address them immediately. -We feel our property is of great value and provides a comfortable stay for guests and their pets!

Steven, we're sorry your stay didn't meet your expectations. This home regularly receives glowing feedback and has never received these kinds of comments previously. We can confirm this home is completely safe and guest ready and has never been on any other kind of site other than vacation rental sites listed by Evolve. We encourage guests to contact the homeowner while they're at the property if they have any concerns so they can be addressed promptly. We are confident future guests will enjoy staying here! Best, the Evolve Team

The right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We try our best to provide a great environment for guests, but sometimes external factors like the neighbor's dogs barking are simply out of our control. - When in communication requesting an early check-in, we were unaware of any concerns mentioned in your review. We would have been more than happy to help with any issues while you were in residence to make your stay most comfortable. There is additional bedding in the wardrobe and we verified the microwave is working properly, we apologize if this inconvenienced your stay. Our home is located in Central Austin in one of the best neighborhoods, providing an inclusive and welcoming environment for all of our guests is at the forefront of our mission and we're sorry to hear that you did not feel this way in the neighborhood. - As is evidenced by the many great reviews, we are accustomed to providing five-star experiences, and we look forward to our property hosting many happy travelers.

Hi Victoria, we appreciate you sharing your feedback with us, and after reviewing your comments, the homeowner wanted to clarify the following: - The fence is intact, there is a small opening that is filled and blocked by a tree, and a dog can't get out of the fenced backyard area. - Summers in Texas are humid and if the A/C unit is left off it may get "stuffy." Leaving the A/C with its humidity control measure helps circulate the air keeping it comfortable and fresh. - The bungalow is professionally cleaned after each guest, and there are no carpets, only wood floors. There is not a urine smell present. We strive to provide every guest with a comfortable, safe environment to get away to and relax.