ダイレクトオーシャンフロントパノラマオーシャン＆サンセットビューコンドミニアム

Thank you so much! Look forward to assisting with your next Beach Getaway!

Sheila. Thanks so much for your Awesome Review. We love making people happy and giving them the opportunity to enjoy this little gem on the beach.

Tyson and Emma, Thanks so much for your kind words. I'm very happy you enjoyed the area as much as we do. I look forward to your return next year :)

Sara, Thanks so much for the great review. I look forward to having you back next year :)

Hi Josip. I'm sorry that you may not have understood the difference between a vacation rental and a hotel. It's a fantastic deal for everyone involved communication is required between the owner and guest prior to the guests arrival. I provided you with all the information 3 days prior to your stay to make your check in process a smooth encounter. Unfortunately you did not read through any of the material, and instead showed up 2 hours prior to check in demanding entrance to the unit. I answered the call right away as I always do and let you know that I needed to check the status of the cleaning before I would authorize entrance. Since you did not read any of the check in information to include the Lockbox Code, The Wifi password, and some specific House Rules that will not fit onto the Homeaway platform, I resent you the information and requested that you read through the Welcome email. I'm sorry this upset you for some reason. I was able to help calm you down and you decided to grab lunch while I found out the status of the cleaners. We prepared the room for you an hour earlier than check-in and I had the door unlocked so you would have easy access just in case you still did not read the emailed information (which only takes a minute). Next time you stay at a Vacation Rental if you have any questions beforehand please reach out to the owner to avoid any confusion. It appears you may have used this review as a way to show your frustration for your lack of planning. I will address the specific items mentioned in this review. I did check the bathroom and there was absolutely no odor, so I believe that to not be a factual statement. It is true that in summer the front door can swell a little bit due to the heat. It stills works fine though, but can be a little sticky. One of the vertical blind panes was pulled down by a previous guest but they did not inform me nor did you during your stay, so I had no way to fix it while you stayed. It has since been fixed as the guest after you reported it. The sofa is a futon and by nature is not going to be as comfortable as a regular bed. The unit is best for 2 people, but I allow 3 because I want small families to be able to enjoy the property. I have all of this detailed on the website. I hope I have cleared up any confusion. Thanks and hope you have a blessed summer :)

Connie, Thanks so much for your review. Feedback like yours really makes me happy to share our vacation home with others. I am really glad you had such a great time at the beach :)

Hi Kevin. We are glad you loved the property. It really is a gem. I wish you had messaged us about the futon. It appears that the legs on the front were not placed in the down position, and so this must have caused some confusion. We are on the property daily and would have been able to explain the proper operation of the futon if we had been contacted during your stay. We also have a foam mattress topper which was specially ordered to fit on the futon, and it is stored just behind the futon. Again we would have been happy to have assisted with either of these concerns over the phone or in person. We will try to make the instructions more clear for our future guests. Just remember that unlike many hosts we actually live nearby, and are available to assist our guests if needed. You left the property in wonderful shape and we were very impressed. We Thank you for that. We also thank you for choosing us for your vacation needs, and will consider the comments to help us improve in the future. We wish you a healthy and prosperous year! R/ Nick Sun, Surf & Sand Vacation Rentals