4/10 (不満)
Makeda Y.
2025 年 9 月 4 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
We had a very disappointing experience at this property. On the first night, the upstairs bathroom lost power, and despite trying the switchboard and reset buttons, nothing worked. The following night, we returned to find brown-colored water leaking from a basement light fixture. Shortly after, the power went out downstairs, leaving us without lights both there and in the upstairs bathroom.The host did send someone the next day, who was able to restore the power, but the leakage problem was not resolved. Later that evening, another leak appeared—this time from the smoke detector—which then began beeping nonstop due to water damage. The alarm continued for a day and a half until someone came to remove it! It was extremely annoying and bothersome.These issues were stressful, time-consuming, and concerning for our safety. While the host was responsive and the location itself was true to the listing, the overall experience was not what we expected or paid for.
Makeda Y.
2025 年 8 月に 5 泊滞在
