This property was not as represented in the Vrbo listing. The photos made it appear clean, updated, and well-maintained, but when we arrived, the home looked run down, dirty, and as if people had just left right before we entered. The door keypad/lock was loose and appeared to be falling off, making entry difficult. Inside, we found dirty dishes in the dishwasher, a dirty/broken dishwasher, missing refrigerator handles, dirty carpets and drawers, dirty bedding/comforters, dirty glasses, a dirty towel left hanging in the bathroom, toilet paper left in the toilet, dog hair and what appeared to be a urine stain upstairs, and fresh dog feces in the backyard. The dryer did not work, and the pool pump was not on. The home felt lived in and not properly cleaned or prepared for guests. Certain areas were also off limits, including the garage, one upstairs bedroom, and part of the driveway, which added to our instinct that people were living on the premise during our stay as we heard voices and a dog bark before we entered the home. We contacted the host about the issues, but no refund was offered. Because of the cleanliness concerns, safety concerns, and the major difference between the listing and actual property, we left and booked a hotel about an hour away. I am also uncomfortable that the host has my license/ID information after this dispute, and I hope it is handled appropriately. Based on our experience, I would not recommend this property.