2/10 (非常に不満)
Michelle F.
2025 年 6 月 28 日
Not the way to begin a vacation
While en route to the airport, I received a call from the host informing me that we could no longer stay at his property due to a maintenance issue. He offered to find alternative accommodations, which I appreciated. However, without consulting me, he proceeded to book two rooms at a questionable motel on the island—far from the standard, quality, or value of the original home we reserved.He made the booking through Expedia, despite VRBO advising him twice to simply cancel the reservation and refund the cost. While his willingness to help was noted, the accommodations he chose were completely inadequate. The motel was located in an unsafe area, and the conditions were unacceptable, especially with my two teenage children in a separate room.We went from having a private home with living space, two bedrooms, and two bathrooms to a cramped motel room with none of the promised amenities. When I expressed my concerns and asked for a refund, the host refused and insisted that his arrangements were sufficient—even after I declined to stay in what I can only describe as a roach motel.This experience was incredibly disappointing and not reflective of the booking we made or the service we expected.
Michelle F.
2025 年 6 月に 7 泊滞在




































