The listing should include the stairs needed to climb, with your luggage. Inside the apartment there are steps in the bathrooms/bedrooms. The step in the Master bath was not marked and my husband and I both fell. I put K2 tape on the floor for a step reminder. The toilet in the second bathroom did not have paper. For the entire stay the toilet had trouble flushing and had a bad odor. We reported it- they said they would stop by the next day, but never did fix the toilet. The odor was strong in that bedroom/bath for our entire stay and never flushed properly.The washer ran for hours - once stopped, we unplugged for 10 minutes in order for the lid to open.At check in, Peter informed us of the huge water leak. There was visible damage to the living room wall and the paneled flooring was buckling. We placed a chair over the buckle as to not trip. We were asked not to use the air conditioner in the living room until the leak could be identified. We were informed that Patricia, the owner, would come in with a worker on 2 occasions, one from 2PM - 5PM. We returned at 5:40PM. They were still in the apartment and left debris and tools on the living room floor. Patricia informed us, on the 3rd day, of our 4 day stay that we could now use the dishwasher. We weren't offered any refund, but received a bit after we requested.The location is good. We liked the terrace view.Due to the above circumstances, we rated 3 stars