Upon arrival, we were shocked by the state of the unit. The issues included:•Mold on the ceiling•A strong, unpleasant odor throughout the space•Only three towels provided, all of which were stained and had a foul smell•No extra bedding for the sleeper sofa•The unit was generally unclean and unsanitary•There were bugs throughout the property•The listing was highly misleading, using terms like “luxury” and “nice” that did not reflect the actual condition of the spaceDue to these unacceptable conditions, we made the decision to leave immediately and secure alternative accommodations at our own cost.
Makena S.
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Cynthia R.
2025 年 5 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very nice
Nice condo in an excellent location
Cynthia R.
2025 年 5 月に 2 泊滞在
4/10 (不満)
Jackie C.
2025 年 4 月 25 日
気になった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
1st experience with VRBO
Wouldn’t recommend it. Microwave didn’t work, so no light or fan over stove top. Light over kitchen sink didn’t work. Noisy because it was by a road. The louver windows did not close all the way allowing street noise to come in. No sliding screen door, and bugs could come in. Pantry was a total mess in disarray. Couldn’t use air conditioners they had mold on them. First time using VRBO, not sure if we will use again, can’t trust what we’ll get.
Jackie C.
2025 年 4 月に 5 泊滞在
4/10 (不満)
Cheryl L.
2025 年 4 月 24 日
Cheryl L.
2025 年 3 月に 3 泊滞在
10/10 (非常に良い)
Brian B.
2025 年 4 月 13 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
birds, birds, birds
The unit was nice, but the birds outside the window in the tree woke us up each morning. They were loud! Mother Nature will have her way!
Brian B.
2025 年 3 月に 7 泊滞在
8/10 (良い)
Heartworks W.
2025 年 4 月 6 日
Heartworks W.
2025 年 3 月に 1 泊滞在
6/10 (普通)
LORI T.
2025 年 4 月 1 日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション
Neglected
To begin I had sent a message to the owner, asking about previous reviews no response or follow up. We arrived at the place. The door was wide open. As we entered the place AC was off the place was pretty warm. I walked through and turned on both AC units around the floor, full of mold and mildew. AC units are not efficient in that place. In the description said it was renovated new furniture and flooring. That’s it. Walls were scraped up throughout the place, mold and mildew on all baseboards. The only thing going for it is the location. I informed the owner of the problems and heard nothing back. I am somebody that does not give bad reviews at all, but I just couldn’t give anyone the benefit of the doubt with any communication. I recommend to them they need as owners to go in the place and look at it. Beach chairs are severely rotted and one is very broken. Do not use. No instructions inside the home, home is bare minimum with kitchen supplies. If you’re willing to chance it, the microwave is still broke after three bad reviews. Definitely neglect to this place. Simple things could make this place… Fantastic.. But owners need to take more responsibility with this place. We only stayed two nights thank goodness.
LORI T.
2025 年 3 月に 2 泊滞在
8/10 (良い)
Fraser N.
2025 年 3 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fraser N.
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
Gehrig W.
2025 年 3 月 19 日
Gehrig W.
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Addalaide
2025 年 3 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect Little Condo
We loved the stay here. Its in a great location. We where just close enugh to everything we needed without being right in the middle of it. The owner is amazing and so responsive and helpful. We already are planning out next trip!
Addalaide
2025 年 2 月に 9 泊滞在
4/10 (不満)
G William F.
2025 年 3 月 6 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション
Stay at Turtle Bay
We were unable to access the property because we did not receive the access code in a timely manner. The microwave oven did not work. The bathroom linens are in need of replacement. The bed creaked with any movement disturbing sleep. There was an odour emanating from the kitchen sink. The kitchen, living area were OK. Patio was pleasant. Generally the condo needs some attention.
G William F.
2025 年 2 月に 2 泊滞在
6/10 (普通)
Melinda P.
2025 年 2 月 15 日
良かった点 : チェックイン、ロケーション
Turtle Bay is great...this property needs some work
Turtle Bay is a great location to access the beauty and joy of the North shore! I used to live on the North Shore, so I'm familiar with the wear and tear that takes place in a humid/island setting--totally normal. This property had some maintenance issues, the microwave doesn't work at all, the bed creaks every single time you move, and while it's as clean as you can expect on the North Shore, it was disappointing that some of these basic things have not been attended to (in apparently a long time--based on other reviews).
Melinda P.
2025 年 2 月に 3 泊滞在
10/10 (非常に良い)
Denae T.
2025 年 2 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful Stay!
Unsure how this had negative reviews! Such a stunning property and home. Directions made it easy to find. A quick walk to the resort. We absolutely loved our stay. Would come back again. Microwave doesn’t work or really open if that is something you are hoping to use … we didn’t use but that would be the only “negative” .
Denae T.
2025 年 1 月に 3 泊滞在
10/10 (非常に良い)
Emiko D.
2025 年 2 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay for the Pipeline!
Vanessa is a wonderful and communicative host. The property was clean and had all needed items for a wonderful holiday stay. Highly recommended!
Emiko D.
2025 年 2 月に 3 泊滞在
10/10 (非常に良い)
Kevin K.
2025 年 1 月 25 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Place
We have stayed in this complex many times. Can’t beat the location and the resort. This place was clean and furnished nicely. Kitchen had the basics. Will look to stay here again.
Kevin K.
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Cindy
2025 年 1 月 17 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
I didn’t understand the negative reviews. I had a great stay and Vanessa is an awesome hostess. I look forward to returning!
Cindy
2025 年 1 月に 2 泊滞在
4/10 (不満)
James T.
2025 年 1 月 9 日
良かった点 : チェックイン
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
"Welcome to the Five-Star Super 8 Motel Experience!"
If you've ever wondered what it would be like to pay Four Seasons prices for a Super 8 Motel, look no further! Everything the bad past reviews said? Spot on. I’d relist them, but honestly, what is the point?In short, if you love overpaying for mediocrity and have a good sense of humor about throwing money away, this is your dream destination.
James T.
2024 年 12 月に 9 泊滞在
8/10 (良い)
Wendell C.
2025 年 1 月 7 日
Wendell C.
2024 年 12 月に 4 泊滞在
2/10 (非常に不満)
Wanda
2024 年 12 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Do NOT stay here. The unit is dirty and unsafe; musty, moldy and grimy, no amount of cleaning could make this place liveable! There was bugs, grime, mold, broken screens and closers; we slept on the threadbaren towels on top of the bed in our clothes after finding hair, flakes and who knows what else on the bedsheets. No smoke detectorr in the bedroom, there is a hook up but no alarm ( code violation?) and the microwave is flush against the fridge so unable to open and if you can it causes heat and electrical smell as it does not have room to vent (not to code). The host is just out to hustle money and does not have any interest in making the unit habitable or enjoyable for guests; she was patronizing and rude. This place should be condemned and bulldozed! I was unable to find the short term rental license number on the state site and the host did not reply when asked. I am hoping VRBO steps up and supports us to have this listing removed and refunded so no other travels have their vacations interrupted by dealing with this unit and host!
We left after one night, the host offered to meet us in the morning before we left to discuss but did not show up and continues to refuse a refund.. so frustrating this place is listed!!
Wanda
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Christopher
2024 年 12 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Great location & very clean condo. It has a pullout couch so it could easily sleep 4. Vanessa is really nice & was very quick to respond. Would definitely stay again!
Christopher
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Mike S.
2024 年 12 月 12 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
DO NOT STAY HERE.
TAKE MY ADVICE. DO NOT STAY HEREThe place was filthy and dangerousPower kept tripping & turning off lights would also flicker The fridge /freezer was covered in mould (sever health risk)Fridge had left over food from previous renters. No idea how old it was. Rental stated that the accommodation sleeps 4. However the sofa bed tiny and not a “bed” was like a park bench and my two little boys barely fit on there. No way an adult would fit. It was also dirty. bed linen was dirty and smelled. Pillows were stained. The bed had sand and hair in the sheets. Aircon in the bedroom was leaking water all over the power chord. washing machine and dryer did not work. There was mould and dirt all around the washer/dryer. The fire detectors/ smoke alarms had been removed from all rooms. (As far as I’m aware, smoke alarms are required by law)I tried contacted the host initially as we had trouble entering the rental. I also tried to call the host 5 times. Each time went through to voice mail. I finally got a hold of the host via text message, and after I voiced my concerns partially with the mould and power issues she replied with “I should have paid a lot more money” “I expected 5 star on a budget” to my response I just wanted a safe clean place to stay. She then replied with “well you should have done more research” and claims that her past guests loved staying there. Not according to the reviews. We had to leave and are now out of pocket 3000. I have photo proof of all.
Mike S.
2024 年 12 月に 7 泊滞在
2/10 (非常に不満)
Jovanna
2024 年 12 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Property was described as: Delux, spacious, clean condo with AC, WIFI, pool, golf course, near famous beach
Newly remodeled, perfect condition condo with one large bedroom, one large bathroom with bathtub and a living room with a sleeper sofa that looks out to the beautiful, famous Turtle Bay golf course. Also a large, gorgeous kitchen with granite countertops, equip with brand new stainless steel appliances and new hardwood floors as of August of 2017 Our condo is located on the putting green on the Turtle Bay Golf Course...You have the luxury of 24 hour security guards for extra protection of your personal items. This condo is a short 5-10 minute walk to breathtaking beaches where there is surfing and snorkeling...This condo is perfect for a luxury, upscale vacation at an extremely low price!" The unit was filthy, dusty, screens broken & extremely dirty with white flakes on the bedding, hair on the floors, cob webs in the corners & light fixtures and rat feces on the dishes in the cupboards. There wasn't even a tub where the listing said it did. The host was rude, would not listen, saying "I have 6 kids, I don't have time for your complaints!" and that I was "too picky" and that the unit was in fact "clean" and "amazing". She denied my refund even though I told her I could not stay there and left the unit after seeing the rat feces. She relisted the unit the very next morning at a higher price than what I paid. Pleas contact me to resolve.
Jovanna
2024 年 11 月に 3 泊滞在
6/10 (普通)
Charles Y.
2024 年 12 月 5 日
良かった点 : チェックイン、ロケーション
Price realistic to stay. Washer/dryer out of order.
Realistically, great for the price for the location and stay, but washer dryer out of order and not previously communicated. Overall, if it wasn't for a little deception, I would have given a 5. We are realistic about location, price, and cleanliness
when it comes to a Hawai'i stay, because we're local expats.
I can overlook the broken screen, baby gecko's hunting with the spiders, crumbs under the couch, and whatnot. I can sterilize and clean with the community. I do have a problem with the washer and dryer being featured in the listing but not actually being functioning. I am glad we brought and used our own sheets and towels.
For the off peak pricing, and I would say it was still worth it as long as you lower your expectations and standards. It will be a little basic, old, and tacky (literally tacks holding up some stuff), but again, for the price and location, the value exists.
Just think of it as visiting your stoner college buddies house for a weekend.
Charles Y.
2024 年 12 月に 2 泊滞在
6/10 (普通)
james w.
2024 年 11 月 20 日
良かった点 : チェックイン、コミュニケーション
Feedback given to owner
We gave a few specific items of feedback to the owner to help improve. They were responsive on every item. The location was not as quiet as we wanted, lots of road noise.
james w.
2024 年 11 月に 6 泊滞在
10/10 (非常に良い)
Tera K.
2024 年 10 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great place and management!
This was by far the best experience I’ve had with VRBO management! Vanessa was incredibly friendly and attentive, making our stay exceptional. Thank you for hosting us—we’ll definitely be back!
Tera K.
2024 年 10 月に 7 泊滞在
オーナーについて
オーナー : Vanessa
My name is Vanessa, I own local surfing school so if you want a surf lesson you are staying at the right place! I grew up surfing in California then followed the waves to the famous North Shore of Oahu. My husband grew up on the North Shore and was a professional surfer for 8 years and is now a North Shore lifeguard. We would love to have you guys come stay at our condo, we can tell you everything you need to know about the area!
この宿泊施設のオーナーになった理由
I think this property is located in the best place in the World! The weather is always perfect, the mountains are out of this world and the people are friendly and happy. The ocean here offers everything from the worlds best waves to swimming and snorkeling.
この宿泊施設の特徴
We want to make sure your stay is everything is could be. We live 5 minutes away so if you ever need anything we will be there!