一棟貸し

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central AC

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central AC

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central ACの写真ギャラリー

施設の敷地
外観
外観
外観の詳細
外観

口コミ

10段階中8.8
非常に良い

おすすめポイント

  • ビーチ、波、砂
    この施設の素晴らしいビーチの眺めをお客様にお楽しみいただいております。
  • 温水プールを満喫
    快適に泳いだり、のんびりと水浴びを楽んだりすることができる、この地域では希少な施設です。
  • 中心部に位置
    便利なロケーションにあるため、目的地にもすぐに移動できます。
  • 周辺の観光スポット
    クレセントビーチの近く
ベッドルーム 3 室バスルーム 2 室以上定員 10 名

人気の設備とサービス

  • ビーチ沿い
  • バルコニー
  • プール
  • ウォーターパーク利用
  • 冷房
  • 冷蔵庫

周辺ガイド

地図で表示
St. Augustine, FL
  • Place, クレセントビーチ
    ‪徒歩 10 分‬
  • Place, マタンザス川
    ‪徒歩 12 分‬
  • Place, セント オーガスティン ビーチ
    ‪車で 14 分‬
  • Airport, セント オーガスティン, フロリダ州 (UST-ノースイースト フロリダ地域空港)
    ‪車で 37 分‬

客室 & ベッド

ベッドルーム 3 室 (定員 10 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

クイーンベッド 2 台およびダブルソファーベッド 1 台

ベッドルーム 3

クイーンベッド 1 台

バスルーム 2 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

トイレ · シャワーのみ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ

その他のスペース

キッチン
バルコニー
独立したダイニングエリア
ダイニングスペース

この施設について

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central AC

Professionally managed by Casago First Coast. Sliding doors in the living room open to a balcony with an unbroken view of the Atlantic — open water, breaking surf, and nothing between the townhouse and the sand but low dune grass. This is a quiet, uncrowded stretch of Crescent Beach, at the southern end of the St. Augustine coastline with the historic downtown a short drive north. The complex adds two shared heated pools, a tennis court, pickleball, a basketball hoop, and an outdoor shower for rinsing off the sand. Guests rate the location 5 out of 5.

——————————————————————————

The Space

The townhouse runs over three floors, which is what makes it work for a group of ten. Rather than everyone sharing one common area, each level has its own character and its own place to disappear to.

The middle floor is the hub — full kitchen, dining, and the living room that opens onto the ocean balcony. The lowest floor works almost as a separate apartment, with its own minifridge and dining area, which is where the couple who wants a lie-in or the teenagers who want their own space tend to end up. Central air conditioning runs throughout, and the washer and dryer are in the unit rather than down a corridor.

Beyond the unit, the complex has two shared heated pools, a tennis court, pickleball, and a basketball hoop, plus an outdoor shower for rinsing off after the beach. Beach towels are provided.

——————————————————————————

Bedrooms and Sleeping Arrangements

Bedroom 1 — 1 King bed

Bedroom 2 — 2 Queen beds and 1 Sleep sofa

Bedroom 3 — 1 Queen bed

——————————————————————————

Bathrooms

Bathroom 1 — Standard full bath with shower (no tub)

Bathroom 2 — Standard full bath with shower (no tub)

Half bath

——————————————————————————

In-Unit Amenities

• Full kitchen with full-size appliances, dishwasher, microwave, stove and oven, refrigerator, coffee maker, and blender
• Minifridge and separate dining area on the lowest floor
• Cable and smart TVs with streaming available through guest accounts
• Free high-speed WiFi and a dedicated workspace
• Central air conditioning and heating
• In-unit washer and dryer, plus iron and ironing board
• Oceanfront balcony with outdoor furniture
• Beach towels and age-appropriate dinnerware provided

——————————————————————————

Location — Crescent Beach, St. Augustine

• Directly beachfront with ocean views from the balcony
• Two shared heated pools
• Tennis court, pickleball, and basketball hoop
• Outdoor shower for rinsing off the sand
• A quiet, uncrowded stretch of Crescent Beach
• Historic St. Augustine a short drive north
• Free parking on premises

——————————————————————————

Good to Know

• Check-in after 4:00 PM | Check-out before 10:00 AM
• Maximum occupancy: 10 guests
• A parking pass must be collected from the on-site office on arrival
• The townhouse has three floors and there is no elevator in the building
• The pools and tennis court are shared with other guests in the complex
• There is no grill on site
• Suitable for longer stays and snowbird bookings

This property is professionally managed by Casago First Coast. Our team is available 24/7, 365 days a year. We are always just a message or a call away — we are here to make sure your stay with us is seamless from start to finish.

日付を指定して料金を検索

類似した宿泊施設

プール
素晴らしいオーシャンビュー、5ベッドルーム、3バスルーム、2キッチン、2リビングルーム。
バトラー ビーチ
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 9.8、最高に素晴らしい、(168 件の口コミ) 件の口コミ
素晴らしいオーシャンビュー、5ベッドルーム、3バスルーム、2キッチン、2リビングルーム。

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ～ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊不可
default

喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 4864688vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セット、デッドボルトロックが備わっています
この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。

周辺地域について

セント オーガスティン

このバケーションホームは、セント オーガスティンのクレセント ビーチ地区にあり、テーマパーク近くかつビーチに位置しています。ショッピングをするなら、セント ジョージ ストリートはいかがでしょう。自然美を楽しむなら、セント オーガスティン ビーチやアナスタシア州立公園がおすすめです。 街で話題のイベントやスポーツ観戦を楽しみたいなら、フラグラー・カレッジ・テニス・センターかフランシス・フィールドがおすすめ。ジェットスキー、カヤックといったウォーターアクティビティのほか、乗馬、ハイキング / サイクリング トレイルなどのアウトドアを楽しむことができます。
セント オーガスティンのバケーションホームをもっと見る新しいウィンドウで開く
地図
St. Augustine, FL

周辺情報

  • クレセントビーチ - 徒歩 10 分 - 0.9 km
  • マタンザス川 - 徒歩 12 分 - 1.1 km
  • セント オーガスティン ビーチ - 車で 14 分 - 12.6 km
  • アナスタシア州立公園 - 車で 22 分 - 20.1 km
  • セント ジョージ ストリート - 車で 28 分 - 23.7 km

交通案内

  • ノースイースト フロリダ地域空港 (UST) から車で 32 分

レストラン

  • ‪Circle K - ‬車で 10 分
  • ‪Circle K - ‬車で 4 分
  • ‪Smokin D's BBQ - ‬車で 9 分
  • ‪Matanzas Inlet - ‬車で 3 分
  • ‪Paladar Cuban Eatery - ‬車で 6 分

よくあるご質問

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central ACにプールはありますか ?

はい、この宿泊施設にはプールがあります。温水プールなどがあります。

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central ACはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central ACの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central ACのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central ACのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Oceanfront Townhouse with Shared Pools, Ocean View, WiFi, W/D, and Central ACはどこにありますか ?

クレセント ビーチに位置する、ビーチフロントのこのバケーションホームは市内中心部にあり、クレセントビーチおよびマタンザス川から徒歩 10 分圏内です。バトラービーチおよびマタンザス要塞ナショナル モニュメントも 5 km 圏内です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 24 件の口コミ中 13 件が非常に良い
評価 8 - 24 件の口コミ中 7 件が良い
評価 6 - 24 件の口コミ中 4 件が普通
評価 4 - 24 件の口コミ中 0 件が不満
評価 2 - 24 件の口コミ中 0 件が非常に不満

8.4/10

清潔度

9.8/10

チェックイン

9.4/10

コミュニケーション

9.8/10

ロケーション

8.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location plenty of rooms friendly people who stay there
2026 年 3 月に 8 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
This was a great place! Beautiful ocean views, great location. Will stay here again!
2026 年 3 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
The unit was not true to the picture. Needs major updates. It is perfect location and the beach area is beautiful.
2026 年 7 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 8 月 6 日)
Thank you for the five-star review for Four Winds Oceanfront Condo! We apologize the unit did not fully match the photos and that you felt it needs major updates. We appreciate this feedback and will share it with the owner and our maintenance team to address updates and ensure the listing accurately reflects the space. Glad the location and beach area were perfect. We appreciate you choosing Casago First Coast and hope to host you again on a future visit.
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Fun Mini 4th of July Vacation

We had a Great time and fun experience; condo was clean and comfy and plenty of room for all of us. We are definitely going to be staying here again.
2025 年 7 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful beach location

We enjoyed the property tremendously
2022 年 11 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect beach location

Though decor was a little dated, the location and condo community were excellent.
2024 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hi, Nathan. Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A perfect quiet get-away!

The property is lovely, and the beach is one of the best I've ever visited -- soft sand, quiet, lots of shallows for wading and walking. Great location for visiting the attractions of St. Augustine but also being "away from it all."
2023 年 2 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great For Family

It was right on the beach and it was very easy to get to. It was not crowded at all. My family and I had a great time there.
2022 年 5 月に 4 泊滞在
宿泊者限定の口コミ

6/10 (普通)

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

Good Beach Access

Nice property. Condo needs some work. Great access to beach.
2022 年 7 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful Property

The views from the balcony and master bedroom are worth it. 20ft from the beach, sunrise view every morning, coffee to the sound of ocean waves
2023 年 2 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Better than the photos

What an amazing visit, definitely didn’t stay as long as we should have. The space was amazing and clean! The photos don’t do the space justice and the view is amazing from every floor. Will definitely be back! The only issue was the coffee maker took about an hour to brew coffee but the view was better than a cup of coffee!
2022 年 2 月に 4 泊滞在
宿泊者限定の口コミ

8/10 (良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Clean with great view!

Our only complaint about this place was insufficient amount of silverware and no toaster. The downstairs ceiling light did not work and it was too dark. Replace all the burnt out light bulbs and add more silverware and a toaster and this place would be 5 stars. Very Clean and management was responsive.
2022 年 3 月に 4 泊滞在
宿泊者限定の口コミ

8/10 (良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

excellent location

excellent location. walkway to the beach access on the photos look deceiving and looks way further than in actual reality. so much closer in person. just out the back door. so convenient and made the whole stay so pleasant especially with small children who has to constantly run back to the house. loved that we had the entire 3 floors and did not have to worry about making too much noise and worry about the people above or below us. only downside that we would say is that the oven and stove top does not get as hot as we would like so it took longer to cook our meals and kitchen supplies as far as serving plates and bowls were limited but other than that everything else was great and we will definitely be back
2025 年 5 月に 4 泊滞在
宿泊者限定の口コミ

8/10 (良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful view of the beach

Loved the proximity to the beach and the pool. Condo needs some minor repairs so first impressions are not the best…but the location makes up for that and last impression is spectacular. I would rent this condo again. A/C downstairs did not work and so we had 4 days without downstairs A/C working but it was fixed on Wednesday. Upstairs A/C worked great.
2023 年 5 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 7 日)
Thank you for sharing your experience with us, we're pleased you loved our home's location and especially enjoyed the beach and pool! That said, we apologize for the issue you experienced with the downstairs AC and are glad it could be fixed. We enjoyed having you as our guest and we look forward to hosting you again!
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful Location for a nice stay

We had an excellent time at this condo! If you have ever debated between staying on the ground floor for easiest access to the beach, or staying on a top floor to have excellent views of the ocean and a porch, with this unit you don't have to choose! The ground floor is the closest possible to the beach; the middle floor had a lovely porch overlooking the water, and the top floor had a magnificent view from the master bedroom! The beds were comfortable enough, the kitchen had everything needed, and the unit was just what we could have wanted for a week at the beach. The complex had friendly people and nice amenities. The unit was not luxurious or in perfect condition, but was very comfortable and functional, and was just right for our large family, since it had so much space. We find ourselves dreaming of another chance to visit here!
2024 年 3 月に 3 泊滞在
宿泊者限定の口コミ

8/10 (良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beach house

Nice - need inventory of dishes. Eg no salad bowl or large pot (just small or huge), coffee pot missing pieces, no empty cupboard for food. Ice maker broken. Advertise as 4 BR but really just 2 bonafide bedrooms plus 2 large beds in the basement. But fun anyway.
2022 年 8 月に 8 泊滞在
宿泊者限定の口コミ

8/10 (良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

80° in lower level!

This place is gorgeous, but the lower level had no a/c! Technicians made a trip out but could not repair b/c they were not authorized by owners to do anything over $1000. Owners had to be aware, as this HVAC had been worked on previously. If you can sleep in an 80° room with the ocean outside, heres your place.
2023 年 5 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 20 日)
We are glad to hear that you enjoyed your stay at our home. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon!
宿泊者限定の口コミ

8/10 (良い)

良かった点 : チェックイン、コミュニケーション、ロケーション

Crescent Beach

We have stayed at 4 Winds for many years, and the views of the ocean and ease of getting to the beach are great. We had a wonderful time this week, however, this condo, while comfortable, needs some serious TLC. The furniture is very dirty both on the lower level and the second floor living room. Numerous broken floor tiles are on every level. The Ac and plumbing worked fine , thank goodness. but everything else felt old and worn out . Any increase of rates should come with a complete refresh of the interior.
2024 年 7 月に 7 泊滞在
宿泊者限定の口コミ

6/10 (普通)

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location, but needs some attention

This property was ideally located with a view overlooking the beach, but needed some serious attention. It smelled of mildew on the top level, the dishwasher shut off mid-cycle several times, there was grime and mold in the showers and vents, the sliding door on the main level wouldn’t close properly, and the temperature difference between the levels was considerable (extremely hot downstairs but very cold upstairs). It was a nice enough place for the location (steps away from the beach), but definitely needed to be better maintained.
2023 年 12 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for providing your valuable feedback. It is always our goal for our guests to be able to use everything the home has to offer. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

7 out of 10

At least one of the pools was closed the entire week we were there. Not once were both open at the same time. BE AWARE OF THE STAIRS THERE ARE NO ELEVATORS! Stairs stairs everywhere!!! Even in some of the condos! Our condo was listed at poolside but that was inaccurate. It over looked the pool but we had to tote things up and down stairs everyday. I would stay here again, I would just make sure I got a ground level unit with no stairs. Very inconvenient with children. Units were nice and clean.
2022 年 6 月に 7 泊滞在
宿泊者限定の口コミ

6/10 (普通)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション

Not all that was advertized

Advertized mini fridge and beach towels. Mini fridge did not work and there were no beach towel we called they brought 2 for group of 7. Had to call back becuse one toilet was not working. There were light bulbs out and 2 tv remotes were missing batteries. Later we realuzed you had to stand there with the coffee pot and hold something to make it work. Just gave up calling at that point.
2023 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 10 日)
Hi Deborah, thank you for your review, we sincerely apologize for the issues you experienced during your time with us and for any disconnect in the care you received when communicating with our team. We truly appreciate you bringing this to our attention. We understand how disappointing it was that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
宿泊者限定の口コミ

10/10 (非常に良い)

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Family Vacation

Awesome beach condo! Right on the beach – great beach view from second level and convenient beach access from bottom level patio. I’ve been to Cocoa Beach the past several years. The Saint Augustine beach is much cleaner, and the sand is very soft. Only went to one of the pools, but it was very nice and clean. There is also a tennis court and basketball hoop. Some of the condo furnishing and kitchen equipment are a little dated, but it’s really the perfect beach condo and it has everything you will need. The downstairs bedroom was perfect for my teenage son and friend. Both upstairs bedrooms were very nice, and the living/dining areas were perfect for us. Most of the lamps were unplugged, which I don’t get. Some were hard to plug in behind the beds. There was an outside air conditioning issue that was reported by the complex. Maintenance was onsite immediately, and Brittany kept us informed. The repairman validated both thermostats and units were working before departing. All in all, this is a great beach condo and totally deserves the 5 stars!
2022 年 7 月に 7 泊滞在
宿泊者限定の口コミ

8/10 (良い)

良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

Great location but condo needs help. 3 stories and 2 flights of stairs

We enjoyed a 4 night stay at this condo. Positives: very close to beach with a stairless ramp which made wagons an easy way to tote stuff to the beach. Great shower area for getting off the beach sand. Beach is beautiful and must have been refurbished after hurricanes. The beach sand was soft, best sand on a beach we have experienced. Beds comfortable. Beautiful beach views from the condo. Negatives: kitchen needs reorganization and inventory improved. Not enough silverware, no hot pads, only 1 kitchen towel for 4 nights, not enough plastic cups to take on the beach, kitchen dishes,silverware, and pans seemed like a weird hodgepodge in the cabinets, ice maker didn’t work, not enough beach towels, I had to explain to 3 different people from the management company to get issues resolved. The unit needs a deep clean and paint! Handprints and other food like items stuck on wall, tiles on floor cracked and some move slightly when walked on, floor had stuck gummy like substance in grout area. Towel racks in bathroom broken , dresser drawer knobs broken. This condo needs a serious facelift! Management needs to come in and make a list of issues, and repair them. It seems like no one is really taking care of it. It has potential to be awesome!
2022 年 7 月に 4 泊滞在
宿泊者限定の口コミ

6/10 (普通)

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

Will pick a different unit next time (not E10)

The view was amazing!! We really enjoyed the location of this unit. We would stay at 4 winds again, but not this particular unit. It isn't well-maintained. When we arrived there were hairs all over the bedroom and bathroom floors, and no cleaning supplies anywhere to be found. The upstairs toilet repeatedly got clogged for no apparent reason. The stove didn't work well. It took us about an hour and a 1/2 to boil water for spaghetti, on top of the fact that there's only one large pot so we had to make noodles and sauce separately. After that we mostly ate out. Door handles are loose, walls have food splatter stains, shower drain was rusted, furniture is damaged. A couple TV remotes didn't have batteries. The master bedroom had no lamps or clocks on the bedside tables. The living room lamp doesn't work. We didn't have enough towels, and the office staff wouldn't help us since we booked through vrbo. Vacasa staff did respond quickly to our request and staff brought more towels. We had to get up in the middle of the night every night to reset the thermostat, because it would set itself at 80ﾟ.
2023 年 6 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 10 日)
Jennifer, thank you for sharing your experience, we're so pleased that our home's location served you well and that you enjoyed the beautiful view! That said, we apologize for the issues you encountered that kept you from fully enjoying your experience. We're sorry for the cleanliness details that were missed and want you to know you could have reached out to our team and they would have been happy to remedy your concerns. It's good to know that they delivered your towels in a timely and efficient way and we appreciate this feedback. Additionally, we're glad to note that the toilet has been unclogged, the light bulbs and batteries replaced and the AC replaced. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

オーナーについて

オーナーの詳細

オーナーのプロフィール画像
弊社サービスについてご意見をお聞かせくださいご意見の送信