Central Miami Gem - Bright & Convenient Location

Hi Ashanti, Thank you for your feedback. I’m glad to hear check-in was easy and that you had what you needed for your stay. I do want to address the concerns you mentioned. The unit is professionally cleaned before every guest arrival, and we maintain photo and video records to confirm its condition. If anything was not to your satisfaction, I truly wish you had reached out during your stay — we would have addressed and resolved it immediately. Regarding the person at the door, that was not someone attempting to enter the unit. It was housekeeping checking in to see if you needed anything during your stay, which is part of our normal service. I’m sorry this caused concern, as that was certainly not the intention. Guest comfort and safety are very important to us, and we always encourage guests to contact us right away with any issues so we can make things right in real time. Thank you again for your feedback, and I wish you all the best moving forward.