広々としたオーシャンフロントヴィラ、プライベートビーチ、インフィニティプールと屋外ホットタブ、Wifi

Thank you for your detailed feedback and for highlighting both the positives and areas where we can improve. We’re happy to hear you enjoyed your stay overall and that the massage service was a standout experience. We do want to note that the issues mentioned are not representative of our usual guest experience. We truly wish these concerns had been brought to our attention during your stay, as we always appreciate the opportunity to address and rectify any issues immediately whenever possible. As part of our regular upkeep, we continuously maintain the villa due to normal guest wear and tear, as well as the effects of being so close to the sea. The combination of salt air, sun, and humidity can be particularly harsh on pool finishes and exterior surfaces. Since your stay, we have completed another full pool maintenance, including repairs to the missing tiles and peeling areas you referenced, and our team also performed a detailed inspection of the entire property. Following your feedback, we thoroughly checked all showers and the jacuzzi, and all are functioning properly and heating normally, including the primary bathroom shower. It’s possible there may have been some confusion with the shower controls, as the hot water direction can occasionally be unintuitive for first-time guests. Regarding noise, we absolutely understand how disruptive neighboring guests can sometimes be. We do our best to remind all guests to be respectful of noise levels, while also recognizing many visitors are excited to be on vacation. Whenever we are informed of a disturbance, we work to address it immediately, as we did in this case. For future guests’ clarity, televisions are located in the primary bedroom and guest bedroom exactly as shown in the listing photos and description. The villa is also equipped with both 220V European and 110V American outlets located throughout the property. We sincerely appreciate your feedback, as we take guest experience very seriously and are always working to improve and maintain the villa to the highest standard possible. Thank you again for staying with us, and we hope to have the opportunity to host you again in the future. Should you decide to return, I’m happy to offer discounted rates. Sunny Regards, Alexis

William, It was a pleasure having you guys stay with us. We look forward to having you back in the future! Thank you for choosing Bonaire Beach Villa.

Thank you for your feedback. Our team was happy to go above and beyond for you. - Yes, our villa has stairs as advertised. - No, unfortunately for a party of 2 persons, we don’t normally allow you to use every single room. We also refunded you $1000.00 -No, we don’t promise seafood every night. -Yes, we are an island surrounded by reef and we choose not to damage our sea life by installing stairs into the sea. We are relieved you still had a fabulous time. Bonaire is a special place.