The location was great for access to the Masters. Zach was very available for questions and issues. We did have a shower leak that came through the kitchen ceiling. The property wasn't the cleanest of places we have stayed before. The dryer did not work very well and we cleaned out a ton of lint from the dryer hose. The home had some great features and then others that could definitely use updating. I appreciate Zach's attentiveness to resolving issues however based on other properties I have stayed at through VRBO, I probably would not stay here again. He did leave croissants on the table per a previous comment, however they were moldy in 2 days.
Rondle A.
2021 年 4 月に 9 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 4 月 13 日)
Thanks for your comments Rondle. The home was professional cleaned and sanitized prior to all guest within the VRBO COVID-19 protocols. This is the first I am hearing about the home not being cleaned or any of these issue so I apologize for not resolving your issues during the stay. As far as the home needing updating, all pictures of the home on the listing were current and accurate of the condition booked. Unfortunately, the bathroom did have a water leak during the stay that required repair by a plumber and was done so in the same day. I also offered a refund for the day in which the leak occurred, Rondle declined the offer. In an effort to provide a hospitality welcome to my guest I provided an welcome package that included unopened croissants. Our family takes pride in providing a great place for all of our guests. We are constantly looking for ways to improve for our guest. While I don’t agree with all the comments we will look to improve for future guest.
宿泊者限定の口コミ
10/10 (非常に良い)
Matthew B.
2019 年 4 月 15 日
Masters Trip
Zach was a great host and the home was even better than the pictures. Thanks for the hospitality. See you next year.
Matthew B.
2019 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Kris K.
2019 年 4 月 14 日
Perfect Accommodations!
This property was as advertised. It’s not only a short drive from Augusta National, but it’s a great place to unwind and reflect on a memorable day walking The Masters. The house was very clean and the owner very hospitable (we appreciated the croissants, water, and chewing gum left as a courtesy). Walking in to the Masters coverage playing was also a nice touch. I hope to be back at the Masters again and if so, I’d absolutely rent this place again. Thanks for everything!