House was clean, patios were filthy, garage could be swept up. The hot tub needed cleaning there was a black scum above the water line, only one jet worked, and ALL the headrests were missing. The check in process was difficult. It was hard to get the security code from vrbo. We give a 3 star for accuracy because the hot tub really didn't work, even disappointing. Communication with manager was good. Amazing location, amazing neighborhood, with gorgeous views and access to the canyons. The unit is comfortable, well appointed, pretty. We loved the fireplace and the ease of using the nest for climate control. We stayed 9 days and were supplied maybe enough dishwasher detergent for half the time. Also, a few paper towel rolls would have been nice as only one was supplied.