Private *Pool*Spa*Close to Disney *Sleeps 12*

Thank you for your feedback, and I sincerely apologize for the inconvenience with the pool heating during your stay. I completely understand how disappointing that must have been, especially for your kids, and I’m sorry it took time to resolve. I appreciate you bringing this to my attention, and I’ll be reviewing the pool preparation and maintenance process to ensure this doesn’t happen for future guests. Despite this issue, I hope you were still able to enjoy the home and the area. Thank you for staying, and I hope we have the opportunity to host you again under smoother circumstances.

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the pool and hot tub during the first two days of your stay. We’re glad our team was able to address the issue and ensure the water was properly heated the following morning. We understand how important these amenities are to your stay and truly appreciate your patience and understanding while we resolved the situation.