Rental thru VRBO with Mike Z. rental agency. Other than the front door code, no information from Mike Z Rentals prior to arrival - no info on Social / Golf membership transfer opportunities / process; no instructions on how to obtain complex access transponder; no instructions for mailbox (we forwarded our mail here). See below for commentary on Mike Z rentals during our stay.
As for Treviso Bay, a very nice resort. The facilities – golf, pools, restaurants, grounds, are all top notch. As for the unit – nice view, but, very limited in many areas – basic supplies in kitchen- limited utensils and cookware (coatings were scratched). The knives couldn’t cut warm butter. Basic cable TV, no HD
The big issue was with cleanliness / usability of the condo. The dining room chairs, not sure of the material, all had dry rot – the seats were cracked and flaking, all were unusable. Should have been replaced years earlier. The front door mat was completely worn out; the patio furniture by the front door is old and stained; the floors on the front and back balconies were stained and dirty. The worst issue was the carpets in the bedrooms - so dirty and stained, absolutely gross (tan carpets were black), We complained to Mike Z rentals about getting in someone in to clean the rugs. It took 5 weeks to have the carpets cleaned after numerous e-mails (poor response to e-mails / follow up). It was the same complaint someone made 2 years earlier - we couldn’t believe it would continue to be that bad– it was.
In summary, Treviso Bay is a very nice resort, but, the unit and Mike Z rentals were the worst VRBO rentals we’ve ever had – stay away from this unit and Mike Z rentals!!