Upon arrival the instructions given to us were to call “security“ however there was no number for security listed or provided. When called the property manager, no one answered, and after an 8 Hour drive we sat outside the gate for over 40 minutes until a random guest opened it and let us in. Then as we arrived at the front door, the black lock box where the keys were would not open no matter what we tried, after about 20 minutes of trying the cleaning lady open the door and attempted to open the lock box and get us the keys as well and it took her over 20 minutes. Finally, the property manager answered my call and I advised her what was going on with the box and she replied with “yes, that has been giving us some troubles.” the room was very clean, however, this was the worst condo I’ve ever stayed in. You have to be Hercules to open the sliding glass door, all of the blinds broke the moment you tried to open them, the microwave did not work, the shower only worked if you had it on the hot water, and the lack of communication from the property manager was incredibly frustrating. Additionally , the elevator broke and the door to the stairs had vomit on it and was never cleaned. The location is great and a quick walk to the beach. There is a side view of the ocean and the beds are comfortable. The AC worked great and we were comfortably cool.pools were also good. I have been visiting this beach now for eight years and have to say I will not be staying back in this location.