Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
A lot of "features" are just for show. Giant HDTV's, but no HD service? Grill, but no grill utensils to use it? Bare minimum linens/towels. There were TWO extra blankets (on the end of two of the five beds) in the entire house and the bedspreads were very thin. When we were there it was very cold at night but there were no blankets. Each person had one towel for showers and one for the hot tub, no extras. Very clever pictures exaggerate the size of this place too. Our final day the carbon monoxide detector went off and detected 52PPM and we needed to evacuate. My friend felt terrible and had to go to an Oxygen bar. Paragon set us up in a unit 4 miles out of town, we specifically chose this place because of it's close proximity to downtown and could walk to everything. Since we were leaving the next day, we requested Paragon put us in hotel rooms in Denver, their reply was that it was the property owners discretion to put us in a hotel room and it takes 48 hours to contact them (48 hours?!?!), so we would have to pay for hotel rooms ourselves and HOPE the owner compensates us. We were basically told take it or leave it, so we chose to take the house out of town and packed up. We were offered no refund for our final night even though we didn't even stay at Raven's Bungalow, no apology. Terrible customer service.