Spacious 5-bedroom house in serene Fort Worth with Poolside Luxe Escape

Thank you for your feedback. We are disappointed to hear that your stay did not meet your expectations. We strive to provide every guest with a clean, comfortable, and enjoyable experience, and we take all concerns seriously. During your stay, our team remained available and responsive to any issues brought to our attention. Regarding the hot tub, the property listing clearly states that the spa is not heated, and we communicated promptly regarding the propane concern when it was reported. Our home is designed to accommodate a variety of guest groups, and the sleeping arrangements are disclosed in the listing details. We encourage guests to review the sleeping configuration prior to arrival to ensure it meets their specific needs. Cleanliness is extremely important to us. The home is professionally cleaned and inspected between each reservation. Had any of the concerns regarding linens, cookware, or laundry areas been reported during your stay, we would have welcomed the opportunity to address them immediately. Following your departure, we conducted an additional inspection and have reviewed all feedback with our cleaning team to ensure our high standards are maintained. We appreciate your comments, as they help us continue improving the guest experience, and we wish you the very best in your future travels.