We LOVED our condo, the resort, access to everything was super easy and convenient. The condo was cleaned well before we arrived but not pristine like I had expected during COVID-19. Beware that the bedding was NOT washed or sanitized (only the sheets, like they usually do, however during the pandemic I expected more). Also, the door handles in the master bed and bath are broken, the doors close but don’t lock and they are hanging loose on the door. The absolute WORST THING EVER were the MASSIVE ROACHES! For the most part, they were on the balcony EVERY NIGHT— multiple ones that are HUGE! The first morning we woke up there was one in the kitchen but that was the only time we saw one inside the condo. You couldn’t even sit on the balcony at night without SEVERAL creeping their way around you, on the TENTH floor at that!!! Also, forget trying to contact anyone about any issues. It was pointless and you’ll literally spend HOURS, if not DAYS of your vacation just trying to report an issue or ask a question!