The view and the residence are worth the steps down to your own private flat with a beautiful balcony. Truly loved the quiet seclusion from the Lake Lugano touristy hangouts we’ve been staying in lately. Sadly we could not partake of the pool one level below, but perhaps we will have the opportunity to visit during the summer months. The terrace is wonderfully large filled with beautiful flowers, plenty of seating, optional large awning for shade, a fire pit we sadly did not get to use, etc. There is a dated feel to the apartment which works for those that want that Italian feel. We really loved the electric “Rolladen”, the rolling shutters that provide extra security and privacy. There is a beautiful walk to be had with easy access down the stairs, otherwise there is a treadmill and stationary bicycle with an impressive view to exercise from. The kitchen has all the basics but there was no access to the freezer. However when a member of our party was injured, likety split we were provided ice packs and a hospital recommendation, saving us an unnecessary visit to the local clinic. The doctor at home was very impressed with the treatment provided. A final note that agrees with all the other reviews. The cleanliness was a step above. We hope to visit again soon.