6/10 (普通)
May T.
2024 年 8 月 13 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション
Loved the property, however ….,
Could do with a complete refurbish. Two rooms had no hot water. Toilet seats missing . Some bathrooms had black mould and needs resealing . Could not cook as cooking equipment dated not even a sharp knife to cut melon. Only three teaspoons . We had seven children . We did not eat in once. The barbecue was dirty dated and not useable. We paid €10 for bedding and towels each person . Most towels ok, two bedrooms had old towels I would use as dog towels. One couple left after one week as they could not stand the quality of sheets and towels , aged toilet brush poor quality shower. . We all had to go and buy towels for around the pool. . Air conditioning worked which was good. One room had dripping g water but was fixed within two days. Would not recommend for small children . . We did ask for two cot beds and they were provided. . Coffee pot did not have a handle. Toaster and juice machine were not working and old. . No kettle so we had to boil water in a saucepan. It would not take much to put these things right. Pool fountain and jets not working. The manager did apologise for this.. indoor spar not working. It was also dirty condition. This could not have been cleaned from the previous renters as the had written clean me in the mineral dust. The whole villa could do with a good clean. We had to buy cleaning materials and clean.. I would have thought the charge of €350 for end of rent clean that it would have been cleaned to a good standard..However the villa had a lovely ambi
May T.
2024 年 7 月に 14 泊滞在
