Unfortunately, our experience at this property was very disappointing, and we ended up leaving several days early.After traveling nearly 18 hours, we arrived expecting a clean, prepared vacation rental. Instead, the property did not feel properly cleaned or ready for guests. The beds were not prepared, and linens left on the couch had an unpleasant smell. We were shown where cleaning supplies were rather than arriving to a home that felt ready for our stay.We were also surprised when the caretaker showed my 15-year-old son the pool-cleaning equipment and told him the pool needed to be cleaned every two days. When discussing the grounds, we were told the mowing might be done “if he has time.” These are not responsibilities I expect guests—especially children—to handle while paying for a vacation rental.The final straw was finding fleas on my children while they were in bed (this has been documented and sent to VRBO and the owner). At that point, I was no longer comfortable having my family stay in the home. We packed up and left early, having to find and pay for alternative accommodations during our vacation. We immediately communicated our concerns. Unfortunately, we did not feel they were handled appropriately.The surrounding Tuscan countryside is beautiful, but based on our experience with the cleanliness, fleas, expectations placed on guests, and the response when we raised our concerns, I do not recommend this property.