美しいトスカーナのヴィラ

Hi Matt, Thank you for your review. I am glad you enjoyed your stay. Regards Chris

Hi Polly, thank you for your lovely review. I am so glad you enjoyed our little piece of Italian heaven. We are so lucky to have Simon and Aleandra as our caretakers. They look after the whole place, including garden and olive groves, as if they are their own. Best wishes, Chris

Hi Caroline, Thanks for your lovely review. Really glad you enjoyed the area. There are some lovely towns nearby. Sorry about the bottled water. It is quite normal in many areas of Italy. Hope that was not too much of an inconvenience. Easy and cheap (less than 20c for 2L bottle not a big issue I hope). All the best. Chris

Thank you Paul, I am so pleased you enjoyed your stay. I hope to see you back again soon.

Hello Antoine, Thank you for your comments. We appreciate all feedback, both positive and negative. As you observe, the weather in the week you stayed at our property was extreme throughout Italy and other parts of southern Europe and that is unfortunate. For your information, the villa is insulated. In fact, we installed brand new insulation above the upstairs ceilings only this spring. We have had only two mentions of the heat in the 9 years we have been renting out the property, which is perhaps an indication of the weather extremity. I should also add that taking simple precautions such as closing windows and shutters upstairs during the heat of the day makes a big difference. Did you do that? The property is 600 metres (2,000 ft) above sea level, which itself takes away some of the extreme heat, and there is ample shade around the property too. You also mention insects. Thankfully, we installed flywires throughout the property 2 years ago, so I hope you had no issues in that regard. Regards Chris PS. there will be a small charge for the replacement of a broken lampshade.

Hi Michelle, Thank you for your review and feedback. I am glad you enjoyed your stay despite the issues you have raised. My sincerest apologies for the lack of some basic items such as salt, pepper and paper towels. That will not happen again. We had the house fumigated to treat the timber beams and furniture, and all consumable items were removed, and due to a communication breakdown with the property manager, were not replaced. The villa has now been restocked with items such as dishcloths, washing up liquid, dishwasher tablets, washing powder, toilet rolls, hand soaps etc. We also supply coffee, tea, olive oil. Thanks again for your valuable feedback. Kind regards Chris

Thanks for your lovely review Kathy. I am really pleased you had a relaxing time. We feel the same as soon as we step over the threshold and it was one of the things that attracted us to the place a few years back when we bought it. Also glad that you were able to get around so easily. Please let me have Marco's details for other guests. Kind regards and hope to see you back again some time. Chris

Hi Micha, thank you for your 5-star review and your private message saying how much you enjoyed your stay. Kind regards, Chris

Michel, thank you for your wonderful comment about the villa. I am so sorry about the internet. The internet service provider, TIM, advised us that it was a widespread outage following a major storm. I hope that our response by quickly ordering a service from another ISP made an important difference. It is supposed to be rectified today (1 August). Regards, Chris

Hi Lydie, thank you for your review. I am so glad you enjoyed your stay. Regards, Chris