4/10 (不満)
Anita P.
2025 年 11 月 24 日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ
The host was very responsive and provided useful information before and during our stay, which we appreciated. However, the state of the property itself was completely unacceptable and far below any reasonable standard.Although the apartment is spacious, it was extremely dirty, old, and poorly maintained. The floors and walls were dirty, the windows and mirrors had fingerprints all over them, and there was dust in every corner. Many of the dishes were sticky and had to be washed before we could use them. A broken armchair was covered with a dirty blanket, and the bathroom bin had not even been emptied from the previous guests.The condition of the beds was especially shocking — all of the mattresses were stained, dirty, and smelled unpleasant. This became fully visible only when we removed the bedding before leaving. Overall, the cleanliness and maintenance of the property were unacceptable and made our stay very uncomfortable.We had no choice but to stay because we arrived with children and had nowhere else to go, but if it had been possible, we would have left immediately. We stayed for only three nights, yet even that was a struggle. Having travelled widely, this was unfortunately one of the worst accommodation experiences I have had, and I would not recommend this property to anyone visiting Vienna. Despite the host's responsiveness the state of the property overshadowed everything.
Anita P.
2025 年 11 月に 3 泊滞在
