After flight delays, we arrived at this property at 12:30am only to find the lock box code did not work. After trying many times, figuring it was our mistake, we gave up and tried calling. Obviously we didn't really expect the owner to answer the phone that early in the morning, so we had to leave a message and send a text. Since VRBO has 24/7 customer service, we thought the night could be saved. Instead, phone calls to the customer service line resulted in one ring, a long pause, and a message about the system being down and to try again later.
We then had to drive to the closest hotel, which was 40 minutes away. The next morning, after a 2 hour phone call with VRBO customer service, we were finally given the correct code to get into the house. So then we had to eventually made it back 40 minutes the other way, and get a late start on an already short 3 night trip. This was certainly not fun, especially with a 2 year old.
I guess the place was fine, though it wasn't 100% clean (full dish washer, coffee grounds in coffee pot). Just make sure you are given the correct code and you don't have a toddler with you, just in case.