Our room was very nice. There r 2 properties Ours was undergoing much needed upgrades clearly older of the 2. We upgraded to gold band which gave us access to the much nicer property. It was July so not crowded until the weekend when buses of families arrived
Jean B.
2025 年 7 月に 7 泊滞在
8/10 (良い)
Arthur R.
2025 年 3 月 4 日
良かった点 : 清潔度、コミュニケーション、ロケーション 、掲載情報の正確さ
気になった点 : チェックイン
Great stay, worth getting the gold bands
Cofresi is part of a consortium of resorts in the same area (Tropical, Presidential Suites, Villas, etc) that all share amenities, beaches and bars. Depending on the membership level you purchase, you have access to increasingly more options that the previous level. The owners fulfilled their end of the bargain and we were very happy to have the gold bands for the duration of our stay. The resort however needs some work. They didn't seem to know which office could help which type of guests. We were guests of owners but they had no idea where to direct us when issues arose. We wasted a day just in getting bounced around to different offices to get issues resolved. The first room they put us in was a ground level unit that had issues with water coming in. The room had a musty smell. They moved us to a 2nd floor unit, but the view was not as nice. It took us a while to figure out that we needed to go to the Real Estate office for help. The resort will happily direct you to the sales office and once there you are stuck in the sales seminar (their version of the timeshare tour). We enjoyed the NV 'Envy' Beach which was included with the gold bands. I honestly felt like it was better than the higher level beach next door because all the people from that beach had to come to ours to use the restroom. I was not impressed with any of the food at the restaurants. It was not bad, but just wasn't great. I was hoping for more seafood options. We would book again if possible though.
Arthur R.
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
stephen b.
2024 年 4 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great vacation destination
This is a fantastic home away from home vacation for family and friends.
stephen b.
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
CURTIS C.
2024 年 3 月 10 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Nice Resort & Great Property Manager
The stay at the property was great. Exactly as described in the listing. Pre-booking and pre-trip communications and details from the owner's property manager were extremely helpful.
Buildings are closest to the beach in the entire resort. And the resort is large with about 5 complete sections. The unit is in the Cofresi Palm section. The colored bracelet thing is a bit overdone here. However, having a gold one is certainly preferable over many others.
There was no ocean view from the unit assigned (Bldg 40) but I could certainly hear the ocean. Beach/VIP beach was only a few steps from the building. VIP beach areas (there are at least 4 but one was closed) have nice, comfortable beach beds and staff was great. Drinks and food service available that is included in the VIP beach areas at no charge. I would definitely recommend tipping.
It is critical to make dinner reservations at the restaurants as soon as possible upon arrival (or before). The resort did assign reservations for the first 3 nights at VIP restaurant selections but i changed them after the first night. Easy to do. You go to the VIP Guest Services office and I did not have to wait in a long line at 9 a.m. like non-VIP guests.
I ate breakfast in the VIP breakfast restaurant once. I would suggest the regular buffet breakfast. It is a larger venue, easier to find a good place to sit, and better service in my view. The food available is not too different either. Tip: Learn the shuttle route!
CURTIS C.
2024 年 3 月に 7 泊滞在
6/10 (普通)
Keith B.
2024 年 2 月 26 日
良かった点 : 清潔度、チェックイン
You get what you pay for
Overall my stay was ok the food choices were good a variety to chose from, the staff was friendly, but the front desk lost my state ID and it took approx. 3hrs to located it and lastly the mattress in my room was very hard and difficult to sleep on something similar to a mattress at a county jail or military barrack.
Keith B.
2024 年 2 月に 4 泊滞在
8/10 (良い)
Cassandra J.
2024 年 1 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice property
Resort was very nice, food good. Beach view was awesome. Drake was amazing with communication and setting everything up. Did not realize restaurants on property were by reservation. We had reservations set up for us, but we weren't aware. New to the all inclusive so possible error on our part but the resort also failed to tell us-we found out when we went to schedule reservations. Also, resort was supposed to tell us about the extras we received by booking with this owner-told us they were busy and meant to call us but didn't. Overall-wonderfull experience.