We had a bit of a glitch at check in, but Joanna handled it promptly, professionally and to our satisfaction. She is a responsive and attentive host. The location is perfect — just a few blocks to Pearl Street Mall, and has one covered parking space. As others have noted (and as the description says), this is a second floor condo, so one must be able to manage two flights of steps. (No issue for us, just flagging it.). The unit itself is small and a bit basic, but perfectly comfortable and well-equipped. The balcony is delightful. In all, it is a small, comfortable condo in an amazing location, for a good value, with a professional, responsive host. We enjoyed our stay.