絶好のロケーション！ 無料の自転車とカヤック！ 改造されました。 15人が眠る！ 直前割引。

Thanks for being such great guests. We always looking forward to hosting you and your family.

We are so glad to hear that you enjoyed the house and appreciated that the location was close to everything. Thank you for bringing up the kayak and security deposit. In our add, immediately following the description of the kayak, we kindly ask that you notify us if you will want to use it. We want to be sure that all our guests who want it can utilize it, and will happily have it available at the house when you arrive. Unfortunately we did not hear that you were interested in using it, and if it had been communicated even after arrival, we would have been happy to have brought it by. The security deposit is automatically refunded from the site, and this is done 14 days after departure. This is an automated process. Thanks again for being such great guests!

We are very glad to hear that our guests enjoyed the great amenities that are in the neighborhood and within easy walking distance. If you can believe it from this review, this house was less than a year ago completely stocked with a kitchen for the max occupants of 15! That includes baking pans, mixing bowls, frying pans, pots, and kitchen and eating utensils. We are still learning, and unfortunately one thing we have learned is that it seems items tend to "disappear'at a faster rate than we had expected. As we rent the house mostly, and had not used it ourselves, we rely a lot on our feedback from guests and our cleaners if the house is in need of something. Prior to this our cleaners had never really thought to check on availability of the kitchen supplies in the cupboards, knowing that we had stocked it in preparation for 15 people. Getting a review after the fact is helpful for us to prepare for feature guests, but we do wish we could have had the opportunity at the time of their stay to make it right. We would have been happy to bring anything they needed, and would be most appreciative of the immediate heads up. We have since restocked the kitchen with new supplies, and have instructed our cleaners to check on the availability of these things prior to guests arrival.

Thank you for taking the time to share your feedback. We truly appreciate your insights as they help us improve the experience for future guests. We've taken your comments to heart and have addressed the issues you mentioned. We've restocked our supplies to ensure there's always enough toilet paper for our guests upon arrival. Additionally, we've thoroughly inspected and serviced the bikes to ensure they are in proper working condition for our guests to enjoy. Regarding the incorrect address on VRBO, we've updated the listing to ensure accurate information is provided for future guests, and we apologize for any confusion this may have caused during your check-in. We're pleased to hear you enjoyed the convenience of our neighborhood's dining and grocery options, as well as the adequate WiFi. We've also resolved the issue with the TV remotes to ensure a seamless entertainment experience for our guests. We appreciate your valuable feedback and hope to have the opportunity to host you again in the future, providing you with an even better experience. Warm regards, Andrew & Lindsey

Thank you for sharing your feedback with us. We deeply regret that your recent stay fell short of expectations and apologize for any inconvenience you experienced. We want to address your concerns about the sleeping arrangements. While we do advertise the capacity to accommodate up to 15 guests, we acknowledge that the comfort level may vary for larger groups. We do provide beds for 9 guests and clearly state in the listing that additional guests would need to utilize the click clack couches. We understand that these may not be as comfortable as traditional beds, especially for adults, and we apologize if this was not adequately communicated. We've taken note of your feedback and will review our listing to ensure clarity for future guests. Regarding cleanliness issues, we are committed to maintaining a high standard of cleanliness and apologize for any oversights. We have addressed the black mold in the bathroom and conducted a thorough cleaning to ensure a more pristine environment for our guests going forward. As for the broken DVD player, we apologize for any inconvenience this caused during your stay. We have since repaired or replaced the DVD player to ensure all amenities are fully functional for our guests. Your feedback is invaluable to us, and we appreciate the opportunity to address these issues. We want to emphasize that we understand hosting such a large group in a space of this size is uncommon, but we strive to provide an opportunity for everyone to enjoy our lovely town, regardless of their budget. We hope to have the chance to welcome you back in the future and provide you with a more enjoyable experience. Warm regards, Andrew & Lindsey

Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointment and inconvenience you encountered during your stay. We want to address your concerns regarding the condition of the property. Due to unforeseen circumstances, including Covid-related restrictions and being out of town during that period, the property was not managed to our usual standards, resulting in the issues you described. We fully acknowledge the lapses in cleanliness and maintenance and regret any discomfort this caused. Since becoming aware of these issues, we have taken immediate steps to rectify them. The property has undergone a thorough deep cleaning, including addressing the floors, utensils, and other areas you mentioned. Additionally, all necessary repairs and maintenance tasks have been completed to ensure our guests' comfort and satisfaction. Regarding the noise and location concerns, we understand how important a peaceful environment is for our guests' enjoyment. This neighborhood commercial area has undergone significant modernization, with new top restaurants and even a Trader Joe's moving in. While this has brought exciting developments to the area, including increased dining options and amenities, we understand that it may have also resulted in increased activity and noise levels. We appreciate your feedback regarding the amenities and comfort of the property. We have taken note of your comments and will review them carefully to make necessary improvements for future guests. Again, we apologize for falling short of your expectations and for any inconvenience caused. We take great pride in our property and strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay. Warm regards,

Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointing stay you encountered during your recent visit. We want to extend our apologies for the issues you encountered upon arrival. Due to circumstances beyond our control, including being out of town and COVID-related restrictions, the property unfortunately experienced a period of mismanagement. However, please be assured that we have since rectified these issues and taken immediate steps to ensure the property meets our high standards of cleanliness and maintenance. We appreciate your feedback regarding the overflowing garbage cans, cleanliness concerns, and maintenance issues. Please know that this is not indicative of the standards we strive to uphold for our guests. Since your departure, we have addressed these issues thoroughly to prevent similar occurrences in the future. Regarding the missing kayak, we apologize for any confusion. As of now, the property no longer offers a kayak as part of the amenities, and we have updated our listing accordingly to reflect this change. Once again, we apologize for the inconveniences you experienced during your stay. We hope you will consider giving us another opportunity to provide you with a much-improved experience in the future. Warm regards,

We are not familiar with this guest and this review is clearly for a different property. We believe this was review was misappropriated to the wrong property. We are in the process of having this reviewed by VRBO. This property does not have a MIL (mother in law) unit, nor several of the other things the review mentions. Besides not having a MIL unit, there also is not a back deck (there is a patio), or “ant infestation”. There is clearly a mix up.