We've just completed 3 months at this location and loved it. The neighbours are so friendly. We felt at home there quite quickly. Melissa, the property manager, was always available and very helpful.
Terry B.
2022 年 6 月に 91 泊滞在
2/10 (非常に不満)
Mike O.
2021 年 7 月 21 日
気になった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nightmare In Santa Barbara
Nightmare in Santabarbra
What seemingly turned out to be a pleasant vacation stay. Soon promised to be the very worst Vrbo that We have ever had the displeasure staying in. If Verbo cares about their clientele they should definitely remove this listing. Not only were we bamboozled about no Airconditioning. We endured the grueling heat for days on end. The promises of a pool to use were not fulfilled so we could not escape the hell that was our Vrbo. Finally 4 days before our set departure and many requests for a pool key later, a pool key was finally provided. The damage was already done our kids were so unhappy and asked us every day to swim because it was so hot even with the fans that were provided. To top it all off I had a friend visit on her way to A far destination in which she and her adorable little dog just needed to stretch their legs. She wasn’t there for more than an hour. The owner proceeded with a witch hunt that was mind blowing to say the least claiming that our dog was barking all night. Then we were accused on numerous occasions of smoking on the property. Which is absolutely preposterous because my husband who does smoke walked all the way off the property to smoke. Mind you there and numerous neighbors with in close proximity who have dogs and smoke. But this blame fell solely upon us. The entire time we were there our next door neighbor was renovating and there were all kinds of construction noises first thing in the morning until the sun went down. And had placed a Porto potty right infront of our Garage door. Melissa is an awful person I don’t know how she is surviving in a business that is meant to cater to their renters. She is not a people person. Please don’t find yourself in this position she doesn’t deserve your business or your money. And you deserve better than this kind of treatment. Please don’t ruin your Vacation stay like we did. Careful she does manage other properties listed.
Kind regards,
Family trying to recover