This is a mixed review. If you have been reading the reviews, you can see that some of them are very good and some are poor, and now that we have stayed here, I can see that both are accurate.
First, the pluses: a peaceful, "off the grid" stay in a beautiful, lush and un-touristy part of the Big Island. If you like "glamping," if you want to get away from the slick hotels and all that, this is great. If you like fresh limes growing in your front yard, the sound of coqui frogs at night, and friendly geckos sharing your space (often in the bed with you!), this is the place for you.
The other HUGE plus was Matt, the property manager. if he had not been so responsive, we would not have been able to stay at this place at all. He visited at least 4-5 times, was late for work once because he stopped by to make sure all was well, came over late at night, brought a cistern of fresh water, and was beyond helpful. The fact that he NEEDED to come by so quickly and so often is part of the negative, which you will see below.
The cons: When we arrived, there was no power. The water pump also runs on power, which meant there was no running water. This was because the solar-powered battery had run down in the week before we arrived, and when the charge in the battery gets too low, it trips (to save itself from overheating) and then completely stops being able to receive a charge from the solar panels. There was nothing at all about this in the instruction booklet that was provided by Sara, the owner. I called her to let her know there was no power and she said, "You know it's off the grid, right?" Yes, I knew it was off the grid, but it was supposed to have things like lights and running water, which it did not have. Sara was not on the island and told me to call Matt, which I had.
Matt was amazing. He brought over a generator, which immediately got the lights and fans running. However, the water pump can only be run by the battery and NOT by a generator, and the generator can't charge the battery, which meant we had to hope for a sunny day the next day in order to get running water. In the meantime, Matt brought over large buckets of water so we could flush the toilet but there was no other running water in the house. Luckily the battery got charged enough to run the water pump by the next afternoon. The system had more problems in the following days, overloading and stalling and Matt had to come by three more times.
Bottom line: don't expect perfection.