Our host was wonderful. The location was amazing and I highly recommend this stay for London. We traveled from the US and did not know what to expect, but we are very glad we stayed here as opposed to the hotel hubbub in the downtown area. From here it is about a 10 min walk to Kensington High Street tube station that we used often. The beds were comfortable. Some recommendations the might be a bonus in the future: more microwavable dishes, a few more wash clothes and a curved shower curtain for the tub shower. Although this was perfect for our family, I would not recommend for anyone with mobility issues or younger children as there are steep stairs and one of the showers is a little tricky getting in and out of because the tub is a little high off the ground. There was a clothes washer, but no dryer, however, there was a drying rack that we set up at night with a fan that worked great. The outdoor space was also wonderful as it let in a lot of light. Staying here was quiet and relaxing, just the thing we needed after sightseeing all day. Our host was so wonderful as well and an excellent communicator!!