We enjoyed our stay at Bear Lodge 6108. The amenities were nice, parking was good, enjoyed the pool and hot tub. Distance to town and base of mountain was great. One of the ceiling fan in the bedroom didn't work, but everything else was nice. Our only complaint was in dealing with the management company, Retreatia. We initially booked another property, but due to a computer system error, our rental was overbooked, so we were moved. While the move was fine (the new property actually worked better for our group), I do feel like we should have been offered a refund for the difference between the cost of the rentals. While it was only around $75, it would have been a nice gesture. Upon our arrival to the property, I felt like the instructions provided could have been clearer in where the property was located on the grounds. We were a little confused on how to find the actual unit, so I called the office. The first person couldn't help me, I believe due to a language barrier, so I was transfered to another gentleman. He was not helpful and the way he spoke to me like I was stupid, really left me speechless. It started our trip off on a sour note. The overall instructions for the unit could definitely be written better. All the ceiling fans/lights have special on/off switches, that were confusing. The TVs were tricky in a couple of rooms and the box in the master bedroom had to be on in order for the tv in the other bedroom to work. The hot tub instructions said "don't hit random buttons", but the buttons didn't have labels, so it was hard to know what controlled what. On the second day there, 2 of the key cards stopped working for the garage (still worked for the door to the unit). When I called the Retreatia office, they again acted like I didn't know what I was doing and that there shouldn't be issues, but I could stop by their office if I wanted new cards. We did stop by to get new cards and we were still treated like it was something we had done wrong. Also found it inconvenient that you had to drive to their office if you needed items for the unit. We ended up just buying our own toilet paper and paper towels when what was supplied ran out. We look forward to returning to Steamboat, but would be hesitant to rent another property managed by this company.