Our family had an incredible week-long vacation at the Grand Luxxe during Christmas week 2017. This was our first visit to Vidanta on a recommendation of a friend and we could not have enjoyed ourselves more. We are a family of four, parents, kids ages 7 and 10, and grandparents.
The spa unit itself was immaculate - clean, well kept, spacious. The patios make you never want to leave the room. We were on the 5th floor in Tower 4 facing the new executive golf course.
While the grounds are spread out, after a day or two you get the hang of where you need to go and how you need to get there. Golf carts are easily accessible and you rarely wait very long for a ride. All of our meals were spectacular, especially the breakfast buffet. The pools and beach were a lot of fun. Spa and the golf course were also highlights.
A few tips. Make sure in the weeks leading up to your trip, you contact the concierge and book dinner reservations in advance. We were warned, but we did not do this, mainly because sometimes it is hard to decide when and where you want to eat before you are actually at the property and get your bearings. As a result, our concierge was not able to book us for dinner most of the nights we were there. (This was the only negative during our entire trip. The concierge was essentially useless. When he tried to book dinner reservations and failed, he had no other options for us. Simply told us to try a few restaurants that were "walk in" but, once we arrived, we were told that there is no such thing. We also asked him for bottled water to be delivered to our room, something he said he could do for us very easily. We ordered it, but it never showed up. We stopped talking to him from that point on. It wasn't a huge problem, you can book your own reservations, golf tee times, spa reservations, schedule bellman for your departure, etc. from your phone.)
I highly recommend this property to anyone looking for a relaxing, comfortable getaway.