First off, I don't normally take the time to complain... But the unit was not the same as the one in the photos (different couch/living room), but I belief she had more than one unit. There was no way to get a hold of them other than a phone call... if we're traveling in from out of town, how would we have a phone. Perhaps an e-mail venue as well. The location was described fairly, however, they failed to mention it was in a bit of a shady neighborhood. The first day we were there, the next door neighbors were breaking glass and yelling at each other, resulting in six police officers showing up, and asking everyone in the neighbor hood (including us), if we saw anything, or had any information as to what happened. Lastly, the shower head in the bathroom, was spraying every where... everytime a shower happened, it flooded water into the rest of the bathroom.
Otherwise, the house was ok. Not a dump, but ok.
Apologies... but I would not call it Luxury by any standard, as you claim in your ad.
Thank you for the stay.