Well, the house is great, and looks much better than in the photos, to be honest. It's in a great location, has porches that work really well in the morning and evening and all the little touches like shampoo and soaps and stuff are nice.
However, the property manager is a real treat.
On the fridge there's a note that says,
"The comfort and quality of your stay is my #1 goal. Should anything in the home go "on the fritz" or "functionally -challenged" or simply "not right" please call or text me so I can remedy the situation immediately."
So, we took her at her word to let her know the filtered water from the fridge wasn't working and her response was more or less...."Sorry, luckily Walla Walla has some of the best drinking water."
Then, when I contacted her to let her know that the hot and the cold on the washing machine was hooked up backwards and that it ruined 5 peices of my mother's clothes (we were there after a wedding and all needed a refresh on clothes) she said "Sorry, all of the laundry is sent out so those machines are not used by the cleaning crew" then never responded again....
One last thing that rubbed us the wrong was was the laminated sign on the "jetted tub" that read "Jacuzzi feature on tub does not work - only use as bathtub!" If the jets don't work on the tub, don't keep it as a feature in your listing. To go through the effort to laminate a sign, but not update the listing is emblematic of the way the property is managed. Once you're in, you're on your own.