Before we even arrived the owner knew there was an issue with the water pipes. We were told to let a sink drip overnight, which we did. We woke up to no running water and hence clogged up toilets. It turns out this was because the building was doing work on a unit and forgot to insulate the pipes. The solution was to bring in space heaters, which of course can present a fire hazard. My husband spent the first day of our vacation running to the store to get bottled water to get us thru the lack of running water for basics like drinking and washing hands. Near the end of the day after my husband spent the first day of his vacation managing this issue (the property manager never came to check on things), the pipes eventually thawed and we had running water, but no hot water! Finally late afternoon, the property manager came to check per then owners request and told us bluntly, I can’t fix this, I’ll call the owner.
We had two tired, cranky, hungry kids late in the day and we did our best to find other accommodations. As you know this is not easy in the midst of a vacation given we had already unpacked all our stuff and we had children to manage.
We tried to reach an agreement with the owner given all our trouble, but we were unable to find an amicable solution and the feedback we got was that we are an impatient and non understanding family!
As they say, you pay for what you get. Great location, but don’t let the optically cheap price fool you.