I wish I could give more stars, because the house is nice and the pool is lovely, but the property management company is horrid. First, when we arrived the sheets on the bed were not clean and the mattress pad had HUGE urine stains on it, so we washed the bedding. I didn't report it right away because I just wanted to get on with my nice weekend. On our last day there, my wife and I were sunbathing by the pool when one of the employees walked into the house and proceeded to walk through, even though our things were everywhere still. I had to stand up in front of him, without clothes, to get my towel and confront him (in a towel!), which was beyond humiliating. He said he thought we had left and must have had bad information - he apologized and left. He should have left as soon as he knew there were still tenants. We immediately called the property management company and reported the incident and all the manager had to say was "oh, it's just 'so-n-so' - he's harmless". What. We reported the dirty bedding and a few other things the home was missing and he said he didn't know what to do for us. So, we asked for a discount on our stay and he laughed at us. Seriously. And implied that we're just looking for a discount. When a strange man walks in on two two women (without clothes), in a private home, it is absolutely traumatizing and making excuses and laughing about it is unacceptable. When we checked out, they offered a 10% discount on our next stay with them. They didn't take any of this seriously - including the filthy bedding that we had to wash at 11pm. Believe me, I'm not just looking for handouts in the way of discounts. I can afford my VRBO stays (which have been dozens) and I have never been treated so poorly. There are other beautiful places to stay than with this management company. Shame on you Oranj Palm.