Our family of 5 (including 2 teenagers and an 11 year old) spent 4 nights in "The Snug" in May, and it was wonderful! Andy, was very welcoming and eager to help. He even allowed us to drop our luggage off early so we could get started with our site-seeing. The flat was very clean, beautifully decorated and very comfortable. It was the perfect "home away from home" for us as we visited the lovely city of Edinburgh. The Snug is located 2 floors above a bar. So, on a Saturday night with a soccer (football) game on TV, it can be a bit loud late into the evening - but only if you are in one of the rooms at the front of the house. We actually liked listening to the people enjoying the game and hearing the "culture" of the city. However, if you need it quiet , closing the window will cut down - but not eliminate - the noise. Our children, who slept in the room at the back of the apartment, didn't hear anything, and Sunday through Tuesday night it was very quiet. The flat is very conveniently located and is within walking distance of the castle and Princes St. There is a local grocery store as well as plenty of places to eat and shop very close by. We thoroughly enjoyed our stay, and would gladly stay here again if we are ever able to return to Scotland. We highly recommend this lovely flat!