Overall, I was quite disappointed with my experience at Wakefield Cottage. At check-in, my daughter and I attempted to enter but were unable to find a key. Coincidentally, an employee of Lucky Savannah drove by and informed us that the key had not been replaced by housekeeping the previous day. A man in the car asked us if we were going to need the parking space reserved for the house as his work van was parked there. We told him that we would need that space. It didn't occur to us that we'd have to ask to have access to the one parking space that came with our unit. After a few moments, a different employee of Lucky Savannah arrived with the key. When we went in, we immediately found a dirty pair of pajama pants on the floor of the back bedroom. I went out front and flagged down the person who'd brought the key and told her about the pajama pants and she came in and got them. We also found a pair of hose also on the bedroom floor (in addition to an unclean kitchen and a general smell of stale cigarettes). These items were in clear view of anyone who had been tasked with cleaning before our arrival. This VRBO was chosen because, as a local, I knew that it is in close proximity to the Morris Center where my daughter was getting married on Saturday. We'd planned to have the bridesmaids get ready at our place and take pictures in the lovely courtyard pictured in the listing. When we saw the courtyard, we immediately knew we'd have to change our plans. There were numerous huge limbs laying in the courtyard that we cleaned up ourselves. It was dirty and definitely NOT where I'd like to enjoy my morning coffee as the listing suggested. Sunday morning, I underestimated how many trips to my home it would take to deliver all of the wedding paraphernalia and I ran late checking out. Jamela from Lucky Savannah called about 11:30 to check on our progress and I told her I was getting our things out as fast as I could and I would notify her when I was out. As I was leaving to take another load, I saw housekeeping waiting outside. I told them I would be right back for the last load. As soon as I drove away, Jamela called to say I hadn't left the key. I tried to tell her what I'd told housekeeping, but she became loud and belligerent. I hung up the phone. Jamela immediately called back and my daughter took the call. Again, she was rude and completely unprofessional. From the beginning of my stay to the very end, I was VERY disappointed.