We arrived at the condo a day late and when we arrived, the condo was dirty, food scraps on the table, dirty dishes in the dishwasher, dirty laundry in the washing machine. We had rented from her before and really liked the property the first time and rented from her again but the experience was far worse. I emailed her upon arrival to report my findings, she said someone from the building itself must have rented the property out which I found not to be the case as we were told by management that they don't rent out private units. Anyway, the washing machine was broken, and she said she would have her son come to have it repaired, When I spoke with him, I told him I wanted him WITH the repairman as all of our belongings were in the condo and I didn't want strangers roaming through our belongings, he assured me he would be there but when I had gone up to the condo for something, I heard someone at the door, I thought it was my husband as I had the key, but instead it was the repairman who was coming in, unescorted by her son. When I called him, he said he had something to do and couldn't be there with him and sent him alone, so I spent MY vacation that I paid for babysitting the repairman. It was the worst vacation we'd ever spent and we never received as much as an apology, and still had to pay a cleaning fee for a dirty condo. Don't rent from her, you'll be disappointed.