Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We chose this rental through VRBO for location and amenities, specifically pet friendly, wi-fi, Hot Tub and the overall look of the rental according to the website. Upon arrival, surface cleaning looked OK, however there was rodent "poop" upstairs in the kitchen, the hot tub was disgusting with a brownish scum around the water level and the water was cloudy, the downstairs rugs were stained, the entry level rug smelled like urine and the back bathroom had a moldy odor about it. We never used the Hot Tub and as this home has virtually NO cooking supplies, it was a miracle that we brought along the basic supplies. The staircase to the upper level (cooking and living area) are very steep. This is not a home for a family with small children or those with physical challenges. Upon leaving and stripping the bedding, I noticed the mattress was very stained. An additional note, is that I was charged an extra $135 from Home Away even though I went through VRBO and Tahoe Property Management for this home. Overall, a very disappointing experience.