The condo was clean and well maintained. The view of the pool/ocean was excellent, and the grounds and pool area were in very good shape. The reason for the 2 star rating is mostly because of significant problems with the water service, and also because of inaccuracies in the listed amenities.
First, the water. It actually stopped a total of 4 times. The first full day we were there, we noticed in the morning that we had just a slight trickle when we turned on the faucet. We reported it to the property manager (Chris) via text and he responded with a voice mail. He said it was a problem with the utility company and out of his control. The water resumed late afternoon and we assumed the problem was behind us. It was fine until very early on day 5, when it stopped completely. It resumed late afternoon, stopped again in the evening, and then resumed again overnight. It stopped again mid-morning on day 6. Throughout all of this we were corresponding with Chris to figure out how to resolve this. He didn't respond initially, but later on day 5 came out and reported that a water valve in the building was sabotaged. I should note here that the water turned off twice after this diagnosis of the problem.
Since we were without water for the equivalent of about two days, after the trip I requested a partial refund from the owner. He refused any refund. His position was that the problems did not arise from issues with his equipment, so he bore no responsibility. He felt that because he allowed us to stay a couple hours after check-out time on the last day we had been fairly compensated for our troubles. He also offered one free night on a future stay, but why would we want to stay there again? I see one of the other reviews mentions plumbing problems, so there seems to be a recurring theme here. Based on the email correspondence I've had with the owner the last few days, I expect him to accuse me of lying and extortion, but neither is true. I think any reasonable renter expects working utilities, and some type of consideration if they're not.
The second issue was the listed amenities. Amongst them was a rooftop tennis court and a exercise room. We devoted most of a suitcase to tennis racquets, but learned when we got there the first day that the tennis court had been closed since the hurricane 4 years ago, and the exercise room was only available for a extra fee. Later the owner claimed he did not know about this - not sure how that's possible.