ロッキーポイントリトリート@レイクテキソマ

Brandon was a good guest and left the house in decent condition. He was not quick to communicate that he had an issue with my microwave and shower head and decided to replace both without asking or letting me know until he checked out. I think the microwave that he brought was a used one but I’m not 100% anything was wrong with the one I had, as I have it and tested it and will use it as a backup in any event. However, I would have like to have been given some notice. Also, he checked out a week or so early and that’s fine and all, but again gave me notice after he already left town. The main thing I was worried about was the AC was left on 74 and all the fans were left on. I live almost 2 hours away and had to change my week priorities to go and address that the next day. It turned out ok and was able to do my own cleaning and turn the AC up and turn all the fans and the water heater off. I would definitely host to him again as the issues stated above are not deal breakers for me at this time. I was available and glad I was able to host him and his coworker.

Future guests, please keep in mind, Rocky Point Retreat on Texoma backs up to Army Corp land that goes down to the Lake. In other words, it is small cabin near a wooded area. This guest and his crew left lots of cans and glass in the burn pit, which is very unacceptable behavior.

Thank you for coming.

Thank you for being my first repeat customer, come back anytime. Thank you for your kind words.

Thank you for your response. Yes, at times there are quite a few bugs. It's always a good idea to bring some bug spray when going to areas near the lake. Also, I realize that the sunroom, does get bright. I do have some sheers up, and I do plan on getting some window coverings up, but have not totally decided on what or how much. I think it also, may take away from the view of the outdoors.

Unfortunately, the extra fees being hidden is part of the way VRBO website works. To be competitive in the market, the nightly rate has to compare to other properties, in the area. In the future, I can share the details with any prospective guests. Thanks for choosing us.

Thank you for staying and you were a pleasure to work with. Please come again any time. Kd

To My future guests, I have quite a few really good reviews, and this is my first experience with having to respond to negative review, when the guest damaged my property. This is also my first experience with having to file on the CSA Insurance and to request the damage deposit to be paid to me. But a few things I found out from Homeaway and CSA. They are there to help Owners and Guests. The first thing I found out is: when there is damage, the damage deposit is not refundable. Unfortunately, the Drabik's son did damage the bunk beds to the point of no repair and total replacement was required. The top bunk and bottom bunk rails were both split, and one slat was completely split in half. The total cost of delivery, removal and setup for the new furniture, plus the cost of the bunk bed was not totally realized or compensated. The VRBO/Homeaway website has all my charges/fees/deposits totally listed, and the fees explained therein. I request my guests to pay pet fees if applicable, I do not charge a pet deposit. The pet fees are not refundable, of which was explained to Ms. Drabik. (I'm not quite sure how she got the idea she paid a pet deposit) I have responded to every exchange with Ms. Drabik. She is angry, because she is not getting her damage deposit refunded of $100.(of which I received a portion of). So, she is attempting to defame my character, which is totally out of line. When the damage was first reported, I requested the damage deposit. Then, I contacted CSA and reported it, and then called Homeaway, and asked specifically about the damage deposit refund. Homeaway informed me that I was entitled to the damage deposit, because there was damage to the furniture. Guests are requested to pay insurance, of a big fee of $59.00 which covers them only up to $1500.00. I didn't get that much, and as I said, but what I did get did not cover the replacement in it's entirety. I suggested she call Homeaway, and find out what the policy is, as she did not believe me. I have to follow their guidelines. It's unfortunate that the damage occurred. But, when damage like this happens, there are things like the insurance, and damage deposits, to protect both parties. Now, I know how to handle this type of issue, and will continue to do my best to provide a great experience to all my guests.

Thank you very much for your kind words. I'm happy that you had a great time and you enjoyed the cabin and the areas around the lake. I love it there and I enjoy sharing it with others, just like you. Come back anytime.

Thank you very much for the nice review. We strive to have almost all the comforts of home out in the woods. It is Peaceful and quiet and that's what most vacationer's want. Lake life is so different than city life. Come back anytime !

I apologize if you thought you would be able to see the lake from my cabin. I'm not quite sure why you thought that. I do mention a path that guests can walk down to the lake. The path is not a sidewalk and is a little rough in a couple of spots. I have modified my description about elderly or handicapped guests may want to drive around to Grand Pappy point to either get in the lake or see the lake to rent a boat or even picnic at the marina. Also, I did say the house was not handicap accessible, but I will put that on my list of things to modify in the future. Speaking to other homes in the neighborhood: it is not zoned so you will see all kinds of houses. There are cabins, manufactured homes and $200k - $300K homes. I can only do my best to care for my place. Thank you for your stay and I hope you enjoyed the peace and serenity others have received.