ジュリアンヌ-ポートフェアリー、VIC

So glad you enjoyed your time. Look forward to seeing you again.

Hi Jenni. Thanks for taking the time to review Julieanne and glad you enjoyed your stay. I am so sorry about the bottom sheet, that is definitely not something we are happy with. We would have been more than happy to send a team out to change it, as mentioned when you checked in please don't hesitate to call if there is ever a issue. We are here to help. Most of the houses in Port Fairy don't usually have air conditioning. We are lucky here in Port Fairy that the cool change comes through on hot days mid afternoon which makes a huge difference to the temperature. Look forward to seeing you again in the future. Langley's Accommodation

Hi Anna. Glad you enjoyed your stay and I do apologise again for the issue with the toilet. It is a simple fix when the rain tank runs out as explained in the first phonecall although I understand you were nervous about it and as long as the tank is filled the issue does not reoccur. I will ask someone to pop around and check the smoke alarm and double check that. Look forward to seeing you again in Port Fairy and hopefully for a more stress free holiday!

Hi Melissa. You reported issues at the property after you vacated which does mean there is not much we can do baring inventing a time machine to go back and help you during your stay. Although we try our best by guests that feat would be beyond us I'm afraid. You mentioned the rangehood sparked but actually what occurred was the light blew which we replaced and fixed the light switch that had been damaged. You also mentioned a globe was out which we hold spares for in the office and would have been happy to run one around. Your 3 issues were easy repairs and we would have been happy to get them sorted straight away for you. Next time please feel free to contact the office on arrival if you are unhappy. We are here to help but only if you let us know.

Hi Jeremy & Andrea. I do apologise for the 1hr 1/4 delay in your entry. Unfortunately we had a number of house keepers off sick which did put a strain on the rest of the team but this is not your issue so I can only apologise for the late entry. We would have been happy to give you a late check out, please don't ever hesitate to call if you are unhappy with anything. We have had the tables, chairs and lounge checked by our tradie but they seem to be stable although I have requested he add some extra support. Julieanne is a great budget friendly choice for Port Fairy at $50 a head per night but if you choose to return again feel free to contact us directly and we can find you the perfect home for your stay.

Thanks for the lovely review!

Hi Zoe. Thanks for taking the time to review Julieanne and so sorry you did not enjoy your stay. I will pass your comments about the beds to the owner as well as the couch. We have recently upgraded two but I will suggest they look at the third. I'm unware of the chair issues but will ask the cleaners to check them next time they are in. The pictures do show the yard is not enclosed but it is a large area which does prove popular with families, especially good for a spot of footie. This is an extremely budget friendly property which is reflective in the tariff but if you ever arrive at a property and are unhappy please do not hesitate to call, we are here to help where we can.

Hi Amanda. Thanks for your review and we are glad you enjoyed your time at Julieanne. I will pass on your suggestion of a fan to the owners. You are right about the mid afternoon breeze, we are very lucky in Port Fairy that despite the heat you can almost guarantee a cooler night with the lovely sea breeze. Hope to see you again soon!