All mattresses were appeared to be bit old. The mattress- protectors were not cleaned. We were asked to bring the linens only. However, putting linen over the mattress protectors was not enough to avoid itchiness when adults or kids laid over these mattresses.
When we got the vacuum machine out of the cupboard, cupboard smelt like cockroach-infestation. Vacuum machine was full of dirt and did not working at that time. I, myself, was required to clean it thoroughly to make it working.
We were given email address to inform any issue of the unit by the property manager. However, the email address did bounce back.
As a result of all of these, Not a single night went well. Kids could not slept well, adults could not slept well and as a result of that the trip did not go pleasant enough for holiday.