Check in was 4:00, room wasn’t ready until 4:25. We were told the guest before us requested late check out. Not sure why you would honor that request if you couldn’t have the room ready for the next people checking in ? Very disorganized. I would give the resort a 7 on cleanliness, terrible sewer odor in the hall before our elevator, all week !! Resort needs some updating. Faucet in kitchen dripped, lid on washer wouldn’t always lock. On the Wednesday they cleaned they left no new towels and left their cleaning supplies on bathroom vanity and kitchen counter. Tiki bar was only opened three of the 7 days we were there. There excuse was weather related, I guess that means if there’s a chance of rain they couldn’t afford to pay the bartender. Chairs and umbrellas were convenient, but you had to go to the front desk to call to have someone waiting to sign them out to you, which meant stand in line just to ask for something that should have been a convenience. Staff was friendly, great location and Myrtle Beach is a awesome place to vacation, but I would not stay at this resort again.