The property was not clean. Bins contained rubbish, bathrooms and toilets were dirty, and there was dirt on the floors under sofas. All the glassware had to be washed before use, and several plates, platters and dishes were dirty. We saw 2 cockroaches and there were ants in the kitchen. The property has 3 bathrooms, but only 2 showers which is insufficient for 13 people. One bedroom contains 5 beds which might be nice for children, but not adults. We were given only one key, which had to be collected from and returned to Nelson Bay which is a 20 minute drive away. The agent would not release the key an hour before checkin. Why not store the key in a lockbox? There were 3 rolls of toilet paper in the entire house, not even a spare roll. Linen was provided, but we had to pay extra to have it put on the beds. The location is great. The property agents were helpful in sending cleaners after we arrived, but that was intrusive.
Carm H.
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Maree J.
2023 年 8 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Celebrating at the bay
A very large house that easily accommodated our family of 6 adults and 5 children.
The absolute water frontage was amazing. The adults could watch the children from the deck as the kiddies froliced in the safe, shallow water. The older children loved being close to the jetty where they could fish.
Maree J.
2023 年 8 月に 2 泊滞在
6/10 (普通)
Mat R.
2023 年 2 月 28 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Great house, great beach front location
Received an abrasive phone call asking if we were having a party or gathering. Followed up with a slightly threatening email. I'm still not sure how a house that accommodates 13 pax is not hosting a "gathering". Are we expected to eat in shifts so as not to gather? We only had 10 pax and all was well. I guess they have had problems in the past but not a welcoming experience.
Mat R.
2023 年 2 月に 2 泊滞在
10/10 (非常に良い)
Tracey H.
2022 年 5 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect weekend away
House was absolutely beautiful. It was prefect for our weekend away to celebrate my 50th birthday with my wonderful friends. We weep be back!
Tracey H.
2022 年 5 月に 2 泊滞在
6/10 (普通)
Michelle P.
2021 年 11 月 7 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Friends weekend
The property was great except there were 2 gas bottles for the bbq the spare was empty and the one connected lasted 3/4 of the way thru the cooking had to finish in the frypan. There was a lot of dust and webs around the beds down stairs but overall the place was great.
Michelle P.
2021 年 11 月に 2 泊滞在
10/10 (非常に良い)
jimmy f.
2021 年 6 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect
Perfect location. Well manicured property. Very large with ample room for parents and kids.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Outstanding location. Great property. Hopeless online booking system, difficult to contact and not very helpful when one finally gets through!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful stay ,everything was lovely and clean , great position .
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Fantastic location, absolutely amazing views. Great property, comfy beds, great kitchen, nice bathrooms, beautiful backyard.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Been here with friends and family. great location.the house was in very good condition, closed to the beach. A few downsides were the light not working properly and the floor is a bit sticky and dirty.
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Bins were full, not well maintained or cleaned, we left it cleaner than we got it.
Hadi R.
8/10 (良い)
Trish R.
2020 年 10 月 25 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family week.
Excellent position , very large house had all we required , we had a lovely time, amazing weather.
Trish R.
2020 年 10 月に 5 泊滞在
10/10 (非常に良い)
Maree G.
2020 年 3 月 1 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Views
The house was in a great location amazing view and the back yard backing straight onto the water. The house was spacious and plenty of room for a big group, kitchen had all the things you possibly need to cater for friends or family during your stay.
The only thing is that it could do with a really good dust a lot of surfaces were quite dusty.
Besides that great house awesome location to Soilders Point bowling club or Cheeky dog.
Great location, excellent space and fantastic value. Unfortunately the property was filthy dirty and had some extremely unsafe features (broken glass left in outdoor spaces, upstairs windows don’t have screens and open fully). Lucky we are handy - we had to fix the sliding door in order to be able to access the deck because it was broken. Would be a brilliant place to stay if it was clean and was managed adequately. Real estate agent has been responding to other poor feedback for months, saying they’ll improve - no evidence of action has been shown. Take your own soap and toilet paper, it’s not provided even though the listing says it should be there. Be prepared to make your own beds - property managers charge $5.25 for each bed to be made. You also have to pay to get the key if you arrive after 5pm.
We really enjoyed our stay. Perfect location, comfy beds and it was very clean and tidy.
Some soap in the bathrooms and a gas bottle (not empty) for the BBQ would have been appreciated.
We booked this for our wedding weekend. Stunning location and looked great online. Unfortunately on the first night we discovered that when anyone had a shower in the modern upstairs bathroom the water leaked through the roof into our main bedroom.... Narrowly missing my suit. We could hear rats or mice in the ceiling above our bedroom of a night. We called alloggio's (agent) emergency number. Very apologetic and nice. Unfortunately when I had to call them back the next day no one in the office knew about the issue. The house was very unclean. Floor corners and windows sills filled with dirt and dead insects. The BBQ hadn't been cleaned in a while and was covered in fat and cockroaches. Also found it a bit strange that if you want the beds made when you arrive you must pay extra.... This service was never offered though. It is very disappointing as the house has so much potential. Alloggio's follow up has been very poor.