Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The photos make this condo look amazing but in person the condo was less than desirable. It definitely was not clean. There were dirty marks on the walls, dead bugs, a dead lizard behind one of the beds, the furniture was so worn and dirty that we purchased sheets to put over them so they were comfortable. We also had several live roaches while we stayed there. The drawers that the silverware and cooking utensils were in were also not clean. We moved to this condo when we received a call from management in September that the original condo we booked in April was no longer available. At that time there were very few condos available. In addition to the condo's condition, the pool had a problem which needed repaired and it was marked off in one area. All of this is a shame because the location is fabulous, right on the beautiful beach and close to St. Augustine. When I informed the rental office of our displeasure upon check out, they did refund a sizable cleaning fee and said that they would have come out and cleaned if we had informed them earlier. In my opinion that would have been disruptive to our time there and should have been done prior to renting the condo to us. I doubt they would have washed walls and cleaned drawers and they could not have replaced worn furniture, I don't believe.