The unit is well located in a great development and all went smoothly, including getting assistance with a last minute delivery from amazon that we had to re-direct and an item we left behind that is being mailed back to us. Staff were very helpful and pools / landscaping all very well maintained. The unit we were in was somewhat lacking compared to the two others we saw and could us a re-fresh. The kitchen is not set up for people who want to do a lot of cooking but it was fine for easy meals. Unfortunately, some of the interior of kitchen drawers weren't super clean and a few pots and dishes in cabinets needed to be washed before we could use them. I would say that all the "basics" were taken care of in terms of kitchen equipment but nothing extra - there was just enough plates/utensils for one meal, one bowl large enough for a family salad, one pot, one dishtowel, etc. Pantry didn't have much, a few packets of sweet and low/sugars, but no cooking oil, a tiny salt and pepper shaker, no spices/kethchup or anything like that and we had to buy olive oil and some other things which is slightly annoying. Master bed not great, has an extremely thick and squishy pillow top that was hard to get used to; sleeper sofa should be replaced. The master bedroom shower had some kind of dripping noise that we could not remedy and it went "plink plink plink" all night; and we couldn't figure out how to turn on the fan in the living room. There was no instructions of any kind in the house with respect to what to do with trash, or cleaning up/checking out instructions so we did our best. All in all we had a great time but this unit could definitely use some TLC compared to the ones that our friends were staying in.