This is a group of rooms to choose from in a complex. Location near Old City is great, but the lack of communication after they received our money was terrible. Six unanswered What'sApp texts (how they said they preferred to communicate). We came in on A Friday afternoon, so I understand the slow ness of a Fri or Sat response rate as it is Shabbat in Jerusalem. But they never responded. I had to go downstairs (& tip: the rental office is on the ground level near road, not the guard at the desk) and tell them about a broken dishwasher, espresso machine, unwashed dishes in the dishwasher, a floor that needed sweeping a balcony that needed mopping, a clogged bathtub drain, no blinds in the kitchen, making for hot afternoon sun streaming in. On the plus side, the office did write down my issues and the beds in the 2-bedroom apartment we got (but not the pace in the pics) were comfortable, and the air conditioner seemed able to keep up with the afternoon sun in the kitchen.