4/10 (不満)
Robbie S.、Tallahassee, Florida
2023 年 8 月 4 日
良かった点 : 清潔度、チェックイン、コミュニケーション
気になった点 : 掲載情報の正確さ
Very Disappointing
I don’t think the owners knew how to prepare for visitors. The owners mentioned they meant to put a book together, but had not gotten around to it. There were no instructions on anything. First there was no internet connection for the tv’s, that took quite a bit to resolve, then the sound went out on the tv. Then we were told the remote needed charging every 2 days. Owners failed to provide us a key until requested when painters told us the front door would be blocked when they painted. Next, batteries went out on the front door lock, requiring a call and us to fix. After we arrived, we were told we couldn’t open the sliding glass doors to let in fresh air because it would interfere with the A/C system. We were told the A/C could be set to between 70 & 75, but they failed to tell us the downstairs remained at 60 24/7. A complex new stove was minus oven shelves except for the top shelf. The owner, told us to look up the manual online. There is a steam shower with 7 outputs, but no info for use. The listing showed a garage, but there was no info on how to access it. The rental was for a 3 BR/ 2 1/2 bath but little provisions were made for us to use other bedrooms or storage. Two tiny drawers in main bath were empty & no drawers were cleaned out in 2nd bathroom. The shower doors took herculean strength to open/close.
For essentially one bedroom and little more than one bathroom, I sincerely believe that we were grossly overcharged for what was and wasn’t provided.
Robbie S.
2023 年 7 月に 21 泊滞在
